A-Z Services

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0-9


  • Aboriginal Advancement League
  • Aboriginal Advancement League is primarily concerned with Aboriginal welfare issues and the preservation of Aboriginal culture and heritage. The organisation offers family support, neighbourhood house, advocacy, counselling and educational programs and drug and alcohol awareness.

  • Action Centre
  • Action Centre - Melbourne CBD

    Level 1, 94 Elizabeth Street, Melbourne VIC Australia 3000
    Google map directions

    Tel: 03 9660 4700 Freecall 1800 013 952

    Clinic hours: Mon-Fri 8am-6pm
    Appointments: Please call, appointments available for all ages in the morning; drop-in available for under 25's from 1-6pm (please arrive before 5pm for drop-in)

    Book an appointment online

    Clinic provides services for people under 25 where:

    • no appointment is needed (drop-in)
    • low or no cost services are provided
    • consultations are confidential and youth friendly

    The clinics offer the convenient option of appointments or a drop in service where our expert staff can assist with a wide range of reproductive and sexual health services in a confidential setting.  Including support and advice on contraception, pregnancy, and abortion.


    If you are attending our drop in clinic, we recommend arriving as early as possible and at least one hour prior to closing. People are seen depending on urgency and arrival time.  If the clinic is busy, we may need to ask you to come back another day


  • AFL Sports Ready
  • AFL SportsReady is a national, not-for-profit company dedicated to helping young Australians develop careers through traineeships and educational opportunities.

    They work in partnership across a number of industry sectors including sport and recreation, business and administration, education, finance, horticulture, information technology, retail and arts and the creative industries.

    They have kick-started the careers of approximately 13,000 young jobseekers, including over 1,500 Indigenous Australians, and helped develop over 700 sporting organisations and other businesses across Australia, since we began two decades ago.

    They also provide an entry-level training and support program that combines practical work experience with vocational education, helping young Australians kick-start their careers while supporting employers to build skilled and qualified workforces.

    View the 'Jobs board' on AFL Sports Ready website for list of traineeships.

  • AGA - Apprenticeships Plus
  • AGA - Apprenticeships Plus is a not-for-profit Registered Training Organisation (RTO), a Group Training Organisation (GTO) and an Australian Apprenticeship Support Centre that provides employment, placement, trade training and support to Apprentices and Trainees, Students and Businesses. AGA provide Apprenticeship/ Traineeship opportunities in many different industries, however specialising in the Trades area as well as Aged care, Business and Business Administration.

    Certificate II Pre Apprenticeship training in
    Carpentry, Electrical, Plumbing, Automotive, Engineering (metal Fabrication)

  • Alannah & Madeline Foundation
  • The Alannah & Madeline Foundation provide an intensive support program helping young people and children recover from trauma and violence. This program is Called 'Children Ahead'.

    Children Ahead provides intensive, therapeutic support for children and young people aged 0-18 years to assist with their recovery from significant trauma or violence.

    Trauma can affect many areas of a child or young person’s physical and emotional development. They may feel insecure and have difficulty managing their emotions, learning, and trusting others. Through research, evidence and experience we know that for children and young people to recover from serious violence they need a safe, predictable and stable environment, the ability to express and communicate their feelings, positive relationships, connection to family, and resilience.

    Qualified staff work directly with children and young people, alongside their families, to support their emotional, educational and social needs, as well as their psychological wellbeing and any overall health concerns.  Staff are able to come to you to provide support. 

  • Alateen Young Persons Group
  • Alateen is a support group for young people (12 - 17yrs old) who have been affected by alcoholic friends and family.

    Alateen is a place where members come together to:

    • share experiences, strength, and hope with each other to find effective ways to cope with problems.
    • discuss difficulties and encourage one another
    • help each other understand the principles of the Al-Anon program through the use of the Twelve Steps and Alateen’s Twelve Traditions

    Alateen is not a place:

    • For teenagers seeking help for drinking or drug problems or a therapy program
    • to complain about parents or anyone else.
    • A social hangout.
    Meeting Info link

    Teen Corner Info link

  • Albanvale Primary School
  • Abanvale Primary School.
    Dover St, Albanvale, VIC 3021.

    Ph: 9367 2197.
    Email: alanvaleps@edumail.vic.gov.au

    Click here to go to the Albanvale PS website.

  • Albion North Primary School
  • Albion North Primary School.

    67 Furlong Road Sunshine North, 3020.

    Ph: 9312 5900
    Email: albion.north.ps@edumail.vic.gov.au

    Click here to go to Albion North PS website. 

  • Albion Primary School
  • Albion Primary School

    61 - 81 Adelaide St
    Albion VIC 3020

    Phone: 9311 1325
    Fax: 9311 3072 
    Email: albion.ps@edumail.vic.gov.au

    Click here to access Albion PS website.

  • Alcoholics Anonymous
  • Alcoholics Anonymous supports men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.

    • The only requirement for membership is a desire to stop drinking.
    • There are no dues or fees for A.A. membership; we are self-supporting through our own contributions.
    • A.A. is not allied with any sect, denomination, politics, organization or institution; does not wish to engage in any controversy, neither endorses nor opposes any causes.
    • The primary purpose is for participants to stay sober and help other alcoholics to achieve sobriety.
    A person of any age, ethnicity etc is welcome; people younger than 18 would need to be accompanied by a competent adult.

    Support Group Locations:

    St Albans: Theodore St & Winifred St Tuesday's - 8pm.
    Sunshine: 113 Devonshire Rd Monday's - 11.30am.
    Deer Park: 45 Kings Rd Wednesday's - 8pm

  • Anglicare - Choices Program
  • CHOICES is a Case Management Program for pregnant young mothers and families with pre-school aged children.

    CHOICES provides individual outreach in-home support, information and referrals to appropriate community agencies or health care providers.

    The service provides intensive support designed to help develop pre birth education and parenting skills. CHOICES also offers assistance with issues concerning, housing, finance, domestic violence, drugs and alcohol, further education, employment, child care, recreation, emotional support and empowerment, and practical support such as transport to appointments. 

  • Apprenticeships Group Australia (AGA) - Deer Park
  • AGA offers a wide range of training in pre-apprenticeship and apprenticeship qualifications, and employment for apprentices and trainees.  For more information, choose the qualification below that interests you.

    If you feel one of these qualifications is exactly what you want, then you can enquire about a pre-apprenticeship (Certificate II) or apply for an apprenticeship (Certificate III). Please note that you may be required to have completed a pre-apprenticeship before you can apply for an apprenticeship with AGA in some trades.

  • Apprenticeships Melbourne
  • Providing employment and training for apprentices and trainees.

  • Apprenticeships Support Australia
  • Apprenticeship Support Australia’s services are focused on lifting apprenticeship commencement and completion rates through the provision of support at every stage of the employment cycle.

    Apprenticeships Support Australia provides information and support for prospective and current apprentices. 

    Job-seekers, school students and apprentices can all receive ongoing support including career advice, job matching, and ongoing mentoring and support.

  • Ardeer Primary School
  • Ardeer Primary School

    Suspension St, Ardeer, VIC 3022

    Phone: 9369 1194

  • Ardeer South Primary School
  • Ardeer South Primary School.

    Ralph St Sunshine, 3020.

    Phone: 9363 2768.
    Fax: 9363 8769.

    Click here to access the Ardeer PS website.

  • Association for Children with a Disability
  • Association for Children with a Disability (ACD) is the leading advocacy and information service for families of children with any type of disability living in Victoria.

    Free telephone information and support
    Support Workers can listen, understand and provide you with important information about:

    • Access to services
    • Support to participate in the community
    • Education
    • Early childhood
    • Disability supports
    • Recreation
    • Siblings

    Training for professionals and parent workshops
    Expand your understanding of family experiences through our community education presentations. Gain valuable insights into working in partnership with children and families to improve your professional practice. Sessions are also aimed at undergraduate and postgraduate students to build knowledge and confidence when adopting a family centred approach to supporting children and families.

    Attend workshops to build on your own knowledge and learn new skills so that you can take full advantage of available supports for your child and family.

  • Asylum Seeker Resource Centre
  • The Asylum Seeker Resource Centre (ASRC) is an asylum seeker support organisation based in Footscray.  The centre provides aid, support, justice and empowerment programs to asylum seekers. 

    The Foodbank is a free grocery store inside the ASRC Footscray centre that provides fresh food to people seeking asylum, many are families and children.

    Material Aid
    The ASRC provide practical material items to people seeking asylum who are experienceing hardshop.  The program can provide essential items such as Myki credit, internationa calling cards, mobile phones and gift cards to buy household items urgently needed. 

    Community Meals
    Community meals is the heart of ASRC and the place where people seeking asylum, volunteers and staff at the centre gather each lunch time to enjoy a meal together. Hot meals are served five days a week to around 240 people, that’s over 61,250 meals a year and a 25% increase on the previous year.

    Food Justice Truck
    FJT is an award-winning, mobile fresh food market that enhances food security for people seeking asylum in the Victorian community by offering locally sourced produce, grains, legumes, tea and bread at a 75% discount to people seeking asylum. The Food Justice Truck also welcomes general public shoppers who pay local market rates. The Truck is located in Thomastown, Dallas (Broadmeadows), Footscray and Melbourne CDB.

  • Australian Muslim Women's Centre for Human Rights
  • The Australian Muslim Women’s Centre for Human Rights (AMWCHR) is an organisation of Muslim women working to advance the rights and status of Muslim women in Australia.

    AMWCHR works for the rights of Muslim women by:

    • Empowering women’s self-determination
    • Bringing a human rights approach to bear on issues of inequality and disadvantage
    • Working with individuals, the community, and government to advocate for equality within the Australian context
    • Aiming to inspire positive action by others and aspire to continuously enhance the quality, impact and effectiveness of our work.

    AMWCHR prioritise very practical work for women that improve their lives in tangible and measurable ways. We work with individuals, groups and service providers in the following areas:

    • Case work, referrals, secondary consultation and outreach
    • Advocacy
    • Community based program and service delivery
    • Capacity building
    • Leadership development
    • Policy development
    • Partnership projects


  • Australian Vietnamese Women's Association Inc
  • The Australian Vietnamese Women's Association provides a range of services to Vietnamese people and the wider community including:

    • Youth Activities
    • Training (RTO)
    • Family & Children
    • Alcohol and Other Drugs Counselling
    • Problem Gambling Counselling
    • Prisoner Support
    • Legal Information Program


  • Baptcare Family Services
  • Baptcare’s Integrated Family Services Program offers in-home support to families with children 0 to 18 years of age.

    This program offers practical support, information, advice, and opportunities to develop skills in parenting and household management to vulnerable families experiencing difficulties.

    How does Baptcare’s Integrated Family Services Program work?

    Baptcare’s Integrated Family Services workers visit families in their own home and work alongside families to achieve their identified goals.

    The Integrated Family Services workers can talk to an Aboriginal Liaison Worker or culturally and linguistically diverse worker who can make sure we provide a service that meets the needs of the family’s culture.

    Would the Integrated Family Services Program benefit me?

    Baptcare’s Integrated Family Services Program understands that there can be a wide range of issues confronting families which may include:
    •Parenting children and adolescents
    •Financial hardship
    •Mental health issues
    •Relationship issues
    •Social isolation.

    What does the Integrated Family Services Program offer?

    Depending on your needs, this program offers various tailored services which may include:

    Parenting skills development support - this service provides parents with information and advice around child/adolescent development, behaviour management, developing routines, time management strategies and household budgeting.

    Referral & advice – information and links into various support services in your area, suitable to your needs. This may include community activities, support groups and other specialist services.

    Advocacy – working with other services providers to promote the needs of families and improve their access to services.

    Support groups – social support groups provide practical knowledge and skills development to address the challenges of parenting.


    The Integrated Family Services Program can potentially work with families for up to 12 months, providing weekly or fortnightly visits with an average of 2 hours per visit.

    All family service agencies work together to plan services to manage the needs of families in the community and have developed a central intake service called Child FIRST services.

    Referrals are made directly to: Brimbank Melton Child FIRST at 1300 138 180.


  • Beyondblue
  • Beyond Blue provides information and advice for people with depression/anxiety or people who are caring for someone with a mental health issue.

    We all have good days and bad days. Then there are those days when something isn't quite right, you've got something on your mind, or things just seem too much. Whatever it may be, sharing the load with someone else can really help. So no matter who you are, or how you're feeling, you can talk it through with us – we'll point you in the right direction so you can seek further support.

    Give us a call (1300 22 4636) any time of the day or night – select from the voice menu or simply hold on the line to talk with a trained mental health professional.

    All calls and chats are one-on-one with a trained mental health professional, and completely confidential. Although we may ask for your first name and some general details, you can let us know if you’d like to remain anonymous.

    Sometimes you may not feel like talking on the phone, so why not chat to us online?

    We're online from 3pm to 12am (AEST) every day.  Click here to chat online.

  • Bowery Theatre & STACC
  • An exciting performance space and vibrant community centre – all under the one roof. We’re home to an exciting line-up of quality performances, exhibitions and activities.

    The Bowery Theatre offers a state-of-the art performance facility in Melbourne’s west. The versatile venue offers a 202-capacity seating design and stage relationship which makes it an ideal space for performances and events that are intimate and engaging. Visit: Hiring @The Bowery

    Creating a connected, vibrant and creative community

    SEE IT
    View an array of bold performances including cabaret, dance, music and theatre for young and old.

    DO IT
    Get involved in youth events, art for children and families, music classes, dance workshops and more!

    Connect with people in your community! We're a meeting place for community groups to share their stories, food and culture. Come and meet old and new friends.

    Click here for website 

  • Brimbank Aquatic & Wellness Centre (St Albans)
  • Brimbank Aquatic and Wellness Centre is Brimbank City Councils leading edge recreatino and aquatic centre. The centre is the home of health and fitness in the West and can provide you with everythink that you need. 

    Website home page click here

    Membership page click here

    Facilities and Services page click


  • Brimbank Libraries
  • Brimbank has 5 Libraries for young people to access. These are:

    - Sydenham
    - Keilor
    - Sunshine
    - Deer Park
    - St Albans

    Services include:
    - Borrowing of DVD's, PlayStation games, Music CD's, Manga, Teenage Section books  
    - Use of Playstation & Xbox consoles & screens for in library playing/activities
    - WiFi
    - Study area's
    - Access to board games
    - Photo copying, scanning & printing (at a cost)

    Note: Not all services available at all libraries.

  • Brimbank Little Athletics Centre
  • Little Athletics is designed to teach young people new skills, provide a positive outlet to increase confidence and allow people to build on their skills.

    View website for contact details (as they sometime change) - www.brimbanklac.com.au

  • Brimbank Melton Child FIRST
  • Brimbank Melton Child FIRST aims to provide a central referral point into family services programs ensure that vulnerable children, young people and their families are linked with community services and supports build strong connections between agencies to assist with coordination and planning.

    Child FIRST provides referral for families who require support with issues such as:

    • parenting concerns and managing children’s behaviour
    • family conflict and breakdown
    • physical or mental health issues
    • dealing with the impact of substance abuse
    • isolation and feeling lack of connection with their community.

    Who is eligible?

    Child FIRST provides information and referral for families in Brimbank and Melton, who have children up to 17 years, including those with unborn children.

    How to access this service:

    Enquiries or referrals can be made by families directly or by professionals working with families.

    For more information or to make a referral contact Child FIRST on 1300 138 18

  • Brimbank Melton Community Legal Centre
  • Legal Advice & Casework, Community Legal Education, Law Reform & Advocacy. Phone for appointment.


    Legal information, referral and advice including:

    • Family law, with a focus on parenting rights and obligations
    • Family violence and intervention orders
    • Divorce workshops (English and Vietnamese)
    • Motor vehicle accidents
    • Fines and infringements
    • minor criminal matters
    • debt
    • Community legal education
    • mortgage stress and related financial hardship

    Offices in St Albans and Melton and help provided if you live, work or study in Brimbank, Melton or Bacchus Marsh. 

  • Brimbank Melton Financial Counselling
  • Brimbank Melton Financial Counselling is provided by Good Shepherd Youth & Family Services, IPC Primary Care, and Djerriwarrh Health Services.  

    The service may include either:

    • Information and referral, including to Money help for telephone support
    • Sessional phone case work
    • Sessional face to face or extended face to face case work.
    Financial counsellors will assist clients to:
    • Manage their debts
    • Access hardship support for some bills or debts
    • Provide advice about credit and debt rights, including bankruptcy. Counsellors may also refer to other services such as family support, consumer rights and legal services, family violence or housing and homelessness services

    The central intake number is: 1300 786 696

    The service is free and confidential. Clients will be asked to leave their name and a phone number, so that a financial counsellor can call back the same day or the next working day.

    On intake, clients will be allocated one of the three support services depending on their residential address. 

  • Brimbank Youth Services
  • Brimbank Youth Services (BYS) works with young people aged between 12 – 25 years who live, work, study or recreate in Brimbank. BYS aim's to support young people to participate in education, health & wellbeing, recreation and employment activities, contributing to a strong sense of belonging and pride in their community.

    BYS offers a range of programs and support services for young people in Brimbank. Click here for more program and service information.  

  • Brimbank Youth Services - B-Heard Youth Support Program
  • Brimbank Youth Services provides private and confidential support to young people who live, work, study or socialise in the City of Brimbank.

     B-Heard Youth Support Program

    •    Need someone to talk to?
    •    Going through a tough time?
    •    Need help getting linked in?
    •    Not enjoying things as much as you used to?

    Why seek youth support or counselling?

    It’s important to look after YOU. The B-Heard Youth Support Program gives you a private space to work through some things that are bothering you with a friendly worker.

    We support young people on a short term basis @ various locations in Brimbank.

    We can help with:

    - Feeling sad, angry or overwhelmed
    - Family conflict - Relationship issues
    - Links to other services
    - Strengthening self-esteem
    - And heaps more!

    The B-Heard Youth Support Program is provide to young people at no cost. 

    Click here for further referral imformation and options.

  • Bunjilwarra Koori Youth Alcohol and Drug Healing Service
  • Bunjilwarra is a 12 bed Alcohol and Other Drugs residential rehabilitation and healing service for Aboriginal young people (male and female) aged between 16 and 25 years. It is a purpose-built, statewide service situated on a 1.7 hectare site in Hastings, Victoria.

    To be eligible for acceptance to Bunjilwarra, a young person must: 

    • Identify as being of Aboriginal and/or Torres Strait Islander descent.
    • Be between 16 and 25 years of age.
    • Require treatment to manage their alcohol and/or drug problem.
    • Be prepared to enter the program voluntarily.
    In addition, the young person must:
    • Demonstrate that they are ready to address their alcohol and other drug issues, including a willingness to participate in the development and achievement of personal goals.
    • Make a commitment to actively participate in all aspects of the program, in particular group based and one-on-one activities.
    • Be willing to participate and live in a therapeutic community environment.

     Contact Bunjilwarra or view website for intake/referral. 


  • Cairnlea Community Hub
  • Cairnlea Community Hub is a Neighbourhood House that is managed by Brimbank City Council. Cairnlea Community Hub is located on Carmody Drive, adjacent to Cairnlea Park Primary School, in the Southern District within the Brimbank municipality.

    Cairnlea Community Hub offers programs and activities at the Centre and also in other venues in the Deer Park Local Area.

    For couse info click here

  • Cairnlea Park Primary School
  • Cairnlea Park Primary School

    49 Carmody Drive, Cairnlea VIC 3023.

    Phone: 9363 1187.
    Fax: 9390 0909.

    Click here to access the Cairnlea Park PS website.

  • Canteen
  • CanTeen is here for you if you're 12-25 and cancer has turned your world upside down.

    CanTeen is the game changer. We help young people cope with cancer in their family. Through CanTeen, they learn to explore and deal with their feelings about cancer, connect with other young people in the same boat and if they’ve been diagnosed themselves, we also provide specialist, youth-specific treatment teams.

    By feeling understood and supported, young people develop resilience and can rebuild the foundations that crumbled beneath them when cancer turned their life upside down. That’s how CanTeen is the difference.

    CanTeen works by having young people at the centre of everything we do.  CanTeen is the best place to help young people deal with the challenges cancer brings because we get it. 

    Free counselling for young people aged 12-25 whose life has been impacted by cancer in some way (e.g., parent, sibling, friend or self). Flexible delivery options (telephone, face-to-face, group & online/email). 

    For more information or to get support, explore the how we help section, email Canteen at support@canteen.org.au or call 1800 835 932. You can also connect with Canteen on Facebook, Twitter or YouTube.


  • Carer Gateway Victoria - Merri Health
  • Young Carer Support

    Who is a young carer?

    A person under 25 years who provides unpaid care and support to a family member, friend or loved one with disability, mental illness, chronic health issue or age-related condition. 1 in 10 young people are young carers. 


    Support for young carers

    Young carers often experience significant challenges and we support them to overcome these challenges through providing:

    • Counselling sessions: Talk to a counsellor who specialises in supporting young people.
    • Support package: Funding to support young people to engage in education (and work for carers 18+).
    • Peer support: Merri Health Carer Services works with other organisations to connect young carers with their peers through activities, programs and events.

     Accessing support

    A young person or their guardian can call Carer Gateway or complete a form on the Carer Gateway website. They can also be referred by a service provider via these avenues​.

    Click here to make a referral

  • Carers Victoria - Young Carers
  • Help & Support

    Find Support

    If you live in the Western Metropolitan Region of Melbourne (the local government areas of Brimbank, Hobsons Bay, Maribyrnong, Melbourne, Melton, Moonee Valley or Wyndham), call 1800 514 845 during business hours to talk to a Carers Victoria support advisor about some common experiences for young carers and, what supports are available for them.

    Our Carer Support Advisors can help arrange counselling, find someone to talk to about problems you may have, and get help and support.

    The service can also offer suggestions on how your school can support and assist you.

    If you live outside of this region, phone the Carer Gateway on 1800 422 737 or visit www.carergateway.gov.au


  • Caroline Chisholm Society
  • Caroline Chisholm Society offers support from the moment a woman learns of her pregnancy to the time her youngest child goes to school to help women and their families to achieve a safe and nurturing environment for their children.

    Some of the services include face to face counselling, telephone counselling, free pregnancy test, supported crisis accommodation (extremely limited), in home family support, alternating groups on parenting & depression, & material aid (baby goods).

    Mentoring program
    Matches you with a volunteer with skills that complement your goals in engaging with a mentor.

    Some things mentors can help with include:
    - Learning to cook for your baby or toddler
    - Learning the road rules to allow you to get your learners permit
    - Learning how to play or read to your baby or toddler
    - Learning to maintain the house
    - Other practical life skills that you’ve not had a chance to get to know.

    Maintenance program
    Matches you with a volunteer with skills to help you keep your home safe for your baby, toddler or young children.

    Some examples of the things Home Handy Helpers can do include:
    - Setting up nursery furniture to ensure your children are in a safe environment
    - Mowing the lawn and basic gardening to avoid a fire hazard so children to play outside
    - Rubbish removal to avoid risks of fire, items falling, health issues, and biohazards.

    Material Aid
    The kinds of goods provided include:

    Baby & toddler clothes, nappies, baby formula, books, toys, puzzles, baby linen and blankets, bassinettes (high demand product, please call ahead), prams (high demand product, please call ahead), high chairs, baby baths, maternity clothes, and general canned/packaged household groceries.


  • Catholic Regional College Junior Campus - North Keilor
  • Catholic Regional College Junior Campus - St Albans
  • Catholic Regional College Senior Campus - Sydenham
  • Centre for Multicultural Youth (CMY)
  • The Centre for Multicultural Youth supports young people from migrant and refugee backgrounds to build better lives in Australia.

    Young People can access the following programs:

    Reconnect Program

    The Reconnect program works with newly arrived (in Australia for less than 5 years) young people from refugee background who are at risk of homelessness.  The program incorporates case management, counseling, group work, family mediation and practical support.

    Specialised Intensive Support Services (SIS)
    Specialist and Intensive Support Services (SIS) provides streamlined intensive case management, coordination and support to refugees and humanitarian entrants with complex and high needs that cannot be met by other care providers.

    Unaccompanied Humanitarian Minors Programme
    The UHM programme provides housing and support for unaccompanied minors who have arrived, for the most part, through Australia's onshore refugee programme and have been assessed as capable of living independently.The programme provides a targeted and intensive response to the diverse range of needs, experiences and skills of participants, who are provided with a wide range of support services that enable and prepare them for independence.

  • Centrelink - Sunshine
  • Centrelink is part of the Department of Human Services and delivers social security payments and services to Australians.

    Centrelink offer's income support and other help if you’re looking for work or completing approved studies to help you get a job.

  • Centrelink - Youth Allowance & Payments
  • Youth Allowance

    Youth Allowance is for young people who need financial support while studying, training or looking for a job. You may be eligible if you are:

    - A full-time student or apprentice aged 16 to 24
    - aAed 16 to 21 and are looking for a full-time job or combining part-time study with looking for work
    - A full-time student or apprentice over 25 who was receiving Youth Allowance before you turned 25 & are still in the same course of study or apprenticeship
    - A student aged 22 to 24 who is temporarily incapacitated for full-time study.

    You will be considered independent and may get a higher rate of Youth Allowance if you are 22 or over. You may also be able to get the independent rate if you are aged between 15 and 21 and:

    - You are an orphan, a refugee or homeless
    - Your parents can’t provide a home, care or support
    - You have a dependent child
    - You have lived with a partner in a de facto relationship for longer than a year, or are married
    - You have been assessed as having a partial capacity to work
    - You have previously supported yourself by working.

    If you can’t live at home or stay at school or find suitable study or training programs, ask to see the social worker at your local Centrelink office to talk about your options.

    There are additional payments that may be available if you begin study after being on an income support payment for a long period, or if your study requires you to live away from home.

    If you are under age 18 and are not considered independent, then your payment would normally be paid to your parent.


    Abstudy is for Australians of Aboriginal or Torres Strait Islander descent who are studying or undertaking an apprenticeship. The rate of payment you may be eligible for depends upon your age, whether or not you live at home and if you have dependent children.

    If you are eligible for Abstudy you may also qualify for additional allowances for school expenses, tertiary studies or post-graduate studies.

    Youth Disability Supplement

    Youth Disability Supplement is additional financial support for young people aged 22 years and under with a physical, intellectual or psychiatric disability which affects their ability to work.

    Other services

    Centrelink and the Department of Human Services have other information, payments and services to support young people. See Young people becoming independent.

    Get help

    Find out how you can get help with Centrelink.

  • Child Protection (DHHS)
  • The Victorian Child Protection Service is specifically targeted to those children and young people at risk of harm or where families are unable or unwilling to protect them.

    The main functions of Child Protection are to:

    • Investigate matters where it is alleged that a child is at risk of harm
    • Refer children and families to services that assist in providing the ongoing safety and wellbeing of children
    • Take matters before the Children's Court if the child's safety cannot be ensured within the family
    • Supervise children on legal orders granted by the Children's Court
    • Provide and fund accommodation services, specialist support services, and adoption and permanent care to children and adolescents in need.
    You should contact Child Protection if you have reasonable grounds for believing a child has suffered or is suffering significant harm.

    If you believe without doubt that a child has been sexually abused you must report that information to the police.

    West Division Intake - metropolitan only - 1300 664 977

    West Division Metro area reports are managed by North Division Intake located at DHHS Preston for the following areas and LGAs: Brimbank, Hobsons Bay, Maribyrnong, Melbourne, Melton, Moonee Valley, Wyndham.

    After hours Child Protection Emergency Service - 13 12 78

  • Co Health Youth Residential Rehabilitation Program - St Albans
  • Support for young people with a mental illness in a residential environment

    Take the time to recover from mental illness and get on with life.

    The cohealth Youth Residential Rehabilitation (YRR) program supports young people aged 16-25 with a mental illness in a safe residential setting.

    Discover your strengths, learn or re-learn the skills and confidence you need for independent living, managing your mental illness and achieve your recovery goals like:

    •Building better relationships and social connections
    •Getting involved in sport and recreation
    •Overcoming alcohol and drug issues
    •Exploring education, training and work options
    •Finding permanent housing

    What do I need to do?
    Interested in checking out our programs? Feel free to call us to arrange a visit and tour

    St Albans: 9448 5504.

    Referrals to cohealth YRR can be made via the following services:

    St Albans YRRs – contact NEAMI Intake and Assessment on 1300 379 462

    What will it cost me?
    A fortnightly service fee of $80 is charged to cover utilities, wi-fi access and some living expenses and group costs.

    Service fees are waived for young people with no income and reduced for those on a very low income.

  • Community Transition Support Program
  • "The North West LLEN Community Transition Support (CTS) initiative will aim to improve post school outcomes into further education, training, open employment and community participation for young people with a disability.

    CTS is funded by the North and West Division of the Department of Human Services and will work across the North and West Metropolitan region of Melbourne. The initiative will build the capacity of the 22 specialist schools across the region to improve career development practice and broker local strategic partnerships to enhance opportunities for the whole of school community. The CTS team are working with the 14 Local Government Authorities (LGA’s) across the North West Melbourne region and a range of community service providers including Disability Employment Services, Group Training Organstions, Registered Training Organisations, not for profit community services, further education and training providers including TAFE’s, Leant Locals and Neighbourhood Houses and Industry and business."

    All information obatined from http://inllen.org.au/initiative/community-transition-support/

  • Copperfield College Junior Campus - Kings Park
  • Copperfield College Junior Campus - Sydenham
  • Copperfield College Senior Campus - Delahey
  • Crisis Assessment & Treatment Team (CATT team for 18+yrs)
  • The crisis assessment and treatment team (CATT) provides immediate help during a mental health crisis.

    What is a crisis assessment and treatment team?
    A CATT is a group of people who work together and includes mental health professionals such as psychiatric nurses, social workers, psychiatrists and psychologists.

    What does a CATT do?
    A CATT responds to urgent requests to help people in mental health crisis 24 hours a day, 7 days a week.

    A mental health crisis can include:

    - A Psychotic episode
    - Self-harm
    - Feeling suicidal
    - Feeling out of control

    Whether at home or elsewhere, the CATT assesses the person's current mental state, their psychiatric history, what social support they have and more. They will work with the person involved and their family and/or carer to determine the best way to help.

    One option is to provide intensive treatment, care and support at home, and this is what they hope to do. But there are times when treatment in hospital is needed. If so, they will help the person get to hospital by arranging referrals and transport.

    CATTs also work with other services such as police, ambulance, alcohol and drug services, child protection and community services where necessary.

    How do I get help?
    If you need help now, call 1300 874 243 for immediate expert support.

    You will receive help to work out which services can best help. This could be the doctor, a hospital emergency department or a community mental health service. Sometimes, the CATT will be sent to you, wherever you are.


  • Deer Park North Primary School
  • Deer Park North Primary School.

    18 - 36 Mawson Avenue Deer Park, VIC 3023.

    Phone: 9363 4600.
    Fax: 9363 6243.
    Email: deer.park.north.ps@edumail.vic.gov.au.

    Click here to accces the Deer Park North PS website.

  • Deer Park West Primary School
  • Deer Park West Primary School.

    Quinn St, Deer Park VIC 3023.

    Phone: 9363 3519.
    Fax: 6393 7987.
    Email: deer.park.west.ps.edumail.vic.gov.au.

    Click here to access the Deer Park West PS website. 

  • Delahey Community Centre

    Delahey Community Centre is a welcoming place where you can gain new skills, share experiences and make new connections.

    We're committed to providing services that are responsive to community needs.

    We're co-located with Delahey Children's Centre, Copperfields Preschool, and Brimbank City Council's Maternal and Child Health Centre. 

    Delahey Community Centre delivers services, programs, activities and events for all ages and all backgrounds.

    These include:

    • drawing and quilting groups;
    • pattern making and sewing workshops;
    • RMIT C3394 Certificate III in Clothing & Textile Production; 
    • Creators Coworking Space; 
    • Iftar community dinner; 
    • bilingual Vietnamese playgroup; 
    • parenting support programs, school holiday programs; 
    • children’s dance, yoga, hip hop & guitar classes; 
    • fitness classes for parents & babies; 
    • youth yoga, meditation and Zumba classes; 
    • computer classes; and
    • English conversation classes.

    Facilities and Services

    • Function hire
    • Community hall with kitchen (capacity 80)
    • Community room with kitchenette and IT equipment (capacity 20)
    • IT training room (capacity 10)
    • Community courtyard garden with BBQ
    • Wheelchair recharge point
    • Volunteer opportunities

    We welcome new ideas and value diversity in all its forms. Come and talk to us about ideas you have for strengthening and empowering your community.


    Click here for course info.

  • Department of Human Services
  • Information about Centrelink, Medicare or Child Support. 

  • Derrimut Primary School
  • Derrimut Primary School

    40 Lennon Parkway, Derrimut, VIC 3030

    Phone 8361 1000
    Fax: 8361 1099

    Click here to access the Derrimut PS website. 

  • Detour Program - Melbourne City Mission
  • The Detour program works with young people aged 12–24 who are dealing with problems at home and feel they need to move out or who have recently left home and are having trouble finding a secure place to live.

    The Detour Youth Coaches support young people who are recently homeless or at risk of homelessness to get through a tough time and get back on track.

    Detour can help with:
    • Improving relationships with family if a young person wants to remain at home
    • Finding alternative accommodation to the family home if it is unreasonable to stay there
    • Figuring out what to do next
    • Family counselling/mediation
    • Identifying people in a young person’s life who could be a support to them and strengthening those  relationships
    • Stabilising accommodation options
    • Identifying goals and priorities
    • Making a plan to reach those goals
    • Health, including addressing mental health issues if necessary
    • Education and employment. Often it can be hard to keep up with education or work when things are difficult at home.

    How Detour works:
    • A young person or a support worker contacts Detour to make a referral.
    • If Detour is right for the young person, they are given a Youth Coach.
    • The Youth Coach meets with the young person and starts working with them.
    • The Youth Coach assists the young person to make their own plan for the future based on their own ideas, strengths and abilities.

  • DirectLine
  • DirectLine is a statewide telephone and online service which supports people seeking alcohol and other drugs information, advice or referral. It is a useful first point of contact for alcohol and other drug users, and health and human service providers, including general practitioners.

    DirectLine offers information, advice and brief interventions before, during and after treatment and operates 24-hours a day, seven days a week. It is staffed by professional counsellors at Turning Point, a centre of excellence for alcohol and other drug treatment, research and education, a part of Eastern Health.

    DirectLine can be accessed over the phone on 1800 888 236.

  • Disability Employment Service- WCIG Footscray
  • WCIG is a community based not-for-profit organisation committed to improving lives through practical responses to unemployment and disadvantage. We have been improving lives across Melbourne and Geelong for more than 30 years. We deliver employment, disability, youth and training programs.

    Our programs focus on assisting people make positive changes in their lives.

    We have an established network of community organisations, allied health services, employers, community groups and other businesses. Our network enables us to provide the most holistic approach possible to assist people to reach their goals.

    Our Facebook: www.facebook.com/WCIGInc
    Our Twitter: www.twitter.com/WCIGInc

    Our Footscray Address: Level 1, Metro West Shopping Centre. Cnr Albert & Paisley Streets, Footscray VIC 3011

    Our Sunshine Address: Shop 2, 27-35 Clarke St, Sunshine VIC 3020

    Our St Albans Address: 352A Main Rd W, St Albans VIC 3021

    All accessible by bus and train.
    Website: www.wcig.org.au


  • Distinctive Options - St Albans
  • Distinctive Options are committed to supporting service users to exercise a full range of decision making and independent living options. Offering group and individual support with a friendly and user-centered approach. Family members are encouraged to work alongside our professional staff to be part of the support network via regular communication and feedback.

    Individual Support
    Offering one-on-one support, personalised for your interests and how you would like your day to unfold. You can undertake a broad range of activities, access your local community, try new things and develop independence with supportive guidance. You can request a staff member who is male or female, of a similar age to you, or that you feel comfortable with.

    Group Support
    Service-users can share experiences and learn new skills together in small group programs. You choose the activities you attend, and your timetable is tailored to your personal goals and needs. Wherever possible, we access facilities within the community to conduct our programs and encourage partnerships with other organisations.

  • Domestic Violence Resource Centre Victoria
  • The Domestic Violence Resource Centre Victoria (DVRCV) is a state-wide resource centre working to prevent and respond to family violence, with a particular focus on men’s violence against women in intimate relationships. 

    They provide training, publications, research and other resources to those experiencing (or who have experienced) family violence, and practitioners and service organisations who work with family violence survivors.

    Services & Support:

    - Initial telephone support, information and referral to services to assist people who have experienced family violence.  Phone us on (03) 9486 9866, Monday to Friday, 9am – 5pm.
    - Supportive online information to help people who have experienced family violence.
    Training Courses for professionals to improve their skills in supporting survivors of violence.
    - A biannual magazine, DVRCV Advocate, which includes a list of Victorian support groups.
    Publications and resources including posters, helpful pamphlets, booklets, multimedia, digital and websites.
    - Prevention to response workforce development.
    - Policy advice and advocacy.
    Partners in Prevention network and building the prevention evidence base



  • Eating Disorders Victoria
  • Eating Disorders Victoria connect those whose lives are affected by eating disorders with the people, services and hope they need for recovery.  

    Whether you are worried about yourself, a family member or a friend, information is available on all types of eating disorders, early warning signs, treatment options, how to support someone with an eating disorder and much more. 

    The Eating Disorders Helpline is a free and confidential service providing information peer support for people experiencing eating disorders or related issues. We offer a safe place for you to seek information, openly discuss your experience with eating disorders and ask any questions you may have.

    Call 1300 550 236 or (03) 9417 6598. You can call the Helpline anonymously on between 9.30am - 5pm, Monday - Friday. If you are calling after hours, please leave a message and your call will be returned. 

    Support Group
    The Footscray Recovery Support Group is for people with an eating disorder who have already taken the first steps towards recovery but would like some extra support.  You must be over 18 to attend, and not a current hospital in-patient or someone whose physical or emotional health is severely compromised.

    It is not a therapy group, but a peer support group for sharing experiences, discovering new coping strategies and stress management skills in a safe environment where you can enjoy the interaction with people in a similar situation to your own. Cost: $3, payable at the beginning of the session.

    Booking: Please book in by 12pm on the day of the support group. There are two ways you can book:

    1. Send an SMS with your first name, location and date of group to 0481 071 211 or
    2. Contact the Helpline on 1300 550 236 Monday-Friday between 9.30am and 5.00pm

    Address: The Body Voice Centre 50 Wolverhampton Street Footscray

  • Emmaus Catholic Primary School
  • Emmaus Catholic Primary School.

    370 Sydenham Rd, Sydenham.

    Phone: 9390 4500.
    Fax: 93901700.

    Click here to access Emmaus Catholic PS website. 

  • English Training Melbourne
  • Einstein College of Australia is a private Registered Training Organisation (RTO) and a CRICOS Provider that delivers high quality training facilities and standards for Domestic and International students.

  • Equinox Gender Diverse Health Service
  • Equinox Gender Diverse Health Service is Australia’s first and only trans and gender diverse health service.

    Equinox offers bulk billing general Practice services to the trans and gender diverse community where they can access a safe inclusive space and quality general practitioner services.

    Services include General Practice healthcare, sexual health, hormone initiation and management, Pre-Exposure Prophylaxis (PrEP) and counselling.

    Existing Patient?
    To book an appointment, call reception on 03 9416 2889 or book online below. When booking online, please make sure to select a Trans and Gender Diverse GP from the drop-down Practitioner menu. BOOK ONLINE

    If you are a new patient, call reception on 03 9416 2889 to arrange an initial appointment.


  • Family Drug Help Helpline
  • Family Drug Helpline offers a confidential telephone service which provides support to family members in need. Our helpline is staffed by trained volunteers (9am to 5pm Monday – Friday), ordinary people who are just like you: mothers, fathers, grandparents, brothers, sisters, husbands, wives, partners, sons, daughters and friends. Sometimes people may feel they need to talk to someone who knows what it’s like to love someone who’s misusing drugs or alcohol. After hours service is staffed by professional counsellors.

    To speak to a person with family experience call Monday–Friday, 9am–5pm. After hours calls are answered by trained counsellors.

    The Family Drug Helpline provides:

    • Support and understanding
    • Information, resources, and referrals to other services
    • Linkage with other Family Drug Help programs and services
    • An interpreter option so you can speak to us in your language

     Phone Family Drug Helpline on:  1300 660 068

  • Find a Psychologist
  • Access psychologists who are in private practice

    • Seek and self-select qualified and trusted psychologists for assistance in a range of areas.
    • Easily search by psychological issue and location.
    • Bilingual psychologists available.

    Extra Information:
    • A Mental Health Care Plan is needed in order to see a private psychologist.
    • A GP can provide the Mental Health Care Plan.
    • You need to request a longer consultation with your GP to allow enough time for them to prepare your Care Plan.
    • Medicare will cover some or all of the cost of care planning by a doctor. It will also rebate some of the costs to see the psychologist for 10 sessions.
    • Ask the psychologist for a summary of their fees and the Medicare rebates that you are entitled to. This will help you determine any out-of-pocket expenses.
    • The doctor must get a young person’s consent before a Care Plan can be developed.
    • Care plans are usually prepared every 12 months and should be reviewed after 3 month

    Click Here to access the Find a Psychologists website.

  • Food Bank - Sunshine West
  • Food available for a Gold Coin donation. 

    Just bring your concession (healthcare, pension, immigration. etc.) card and a gold coin donation to the Glengala Hotel on Monday's between 2.30pm and 4.00pm. 

    Please note, there are only enough resources to offer each cardholder their food parcel(s) once a week.

  • Footscray Community Arts Centre
  • Footscray Community Arts Centre is a community engaged, contemporary arts centre working with local, regional and international communities. The centre provides a range of programs and opportunities including an indigenous cultural program of activities and events.

    The Indigenous Cultural Program encompasses a range of programs, projects and events that focus on creatively engaging artists and audiences from the Aboriginal and Torres Strait Islander communities that populate Melbourne’s west. 

    The program is developed in consultation with the community and implemented by the FCAC Indigenous Cultural Program Creative Producer with the support of the FCAC Indigenous Advisory Group, including Elders in Residence Arweet Carolyn Briggs and Uncle Larry Walsh.

    Programming is responsive to the needs of the community and embraces opportunities to may arise throughout the operational year. The program is built around a stream of core activities and augmented through its review and consultation processes.

  • Footscray Hospital
  • Footscray Hospital

    Phone: 83456666

    Location: The Emergency entrance is on Eleanor St, Footscray.

    We are open 24 hours a day, 7 days a week

    Transport and Parking

    There is a drop off zone near the entrance to emergency at Footscray Hospital. There is a strict 10 minute time limit in this zone.

    Visiting hours

    For Emergency help call 000 for an ambulance

  • Foresite Training & Licensing
  • Logistics & Civil Construction Courses delivered in Laverton.  Government funding available for eligible young people. 

    • Transport Courses
    • Civil Construction Courses
    • Warehouse Courses
    • White Card
    • Traffic Management
    • Forklift
    Click here course and training information.

  • Foundation House
  • Foundation House provides services to advance the health, wellbeing and human rights of people of refugee backgrounds in Victoria who have experienced torture or other traumatic events in their country of origin or while fleeing those countries.

    Services are:
    - Free – including access to professional interpreters if you require this
    - Confidential – we keep your information private, as do the interpreters we use
    Voluntary – you are free to stop being a client at any time for any reason
    - Supportive – we support your rights
    - Educative – we educate the community about the experiences of refugees.

    Have you experienced torture or other traumatic events before you came to Australia?
    If so, you may be experiencing problems and you may want to come to Foundation House. It is normal for people to have difficulties as a result of previous experiences of torture or other traumatic events.

    Foundation House offer a comprehensive range of services to enable recovery from the consequences of torture or other traumatic events.

    These include:
    - Individual and family counselling
    - Client advocacy
    - Complementary therapies, e.g. traditional herbal medicine, massage and other natural therapies
    - Specialist mental health clinic
    - Group programs
    - Referral to other services


  • Furlong Park School for the Deaf
  • Furlong Park School for Deaf Children.

    58-84 Furlong Road Sunshine North,3020.

    Phone: 9312 3244.
    Email: furlong.park.ds@edumail.vic.gov.au.

    Click here to access Furlong Park School website.


  • Gatehouse Centre
  • Gatehouse Centre is a department of the Royal Children's Hospital (RCH).  It is a Centre Against Sexual Assault (CASA) that provides assessment, treatment and advocacy services for:

    • Children, young people (aged between 0-17) and their families, living in the North Western metropolitan area of Melbourne (including Brimbank) or the cities of Moreland and Hume, where sexual abuse is known or suspected to have happened.

    • Children, young people (aged between 0-15) and their families, living in the North Western metropolitan area of Melbourne (including Brimbank) or the cities of Moreland and Hume, where problem sexual or sexually abusive behaviours are a concern.

    • Royal Children’s Hospital Inpatients.

    Why would a child or young person come to Gatehouse Centre?

    If you are a child or young person and:

    - Someone has sexually abused you
    - someone has exposed you to pornography
    - you have witnessed sexual abuse
    - you have witnessed sexually inappropriate content
    - you are worried you may have been sexually abused

    - If you are a parent or carer and are concerned about the possibility that your child has been sexually abused
    - If you are concerned that a child or young person may have been acting in a sexual manner either with other children or with themselves

    If this is the case, a child or young person may come to Gatehouse Centre for an assessment of current concerns. Some children and young people go on to need treatment to assist and develop helpful ways of coping with the impacts of the abuse or concerning behaviours.

  • Gateways
  • Gateways is recognised and respected for our expertise in supporting children and adults with a broad range of disabilities including autism, intellectual disabilities, developmental delays, challenging behaviours and complex medical needs. We are committed to providing quality, safety and wellbeing to every person we support.

    We currently provide services throughout the Geelong region, Wyndham, western Melbourne (BRIMBANK), Warrnambool and South West Victoria with offices in  GeelongWerribeeFootscray, and Warrnambool.

    Services includes early intervention and therapy, support coordination, group recreation and skill development activities, individual in-home support as well as parent support and education, day activities, housing and support for adults as well as children in out of home care.

    Individual Support for Teenagers click here

    Group Therapy for Young People click here

    Recreational activities for Teenagers click here

    Recreational activities for 16 to 20yrs click here

    9369 1111

  • Gay & Lesbian Health Victoria
  • Gay and Lesbian Health Victoria (GLHV) is a lesbian, gay, bisexual, transgender and intersex (LGBTI) health and wellbeing policy and resource unit.

    GLHV is committed to improving the health and wellbeing of LGBTI Victorians and the quality of care they receive.

    GLHV deliver programs that focus on sexual health and aging, same-sex attracted and sex and gender diverse (SSASGD) young people, and LGBTI-inclusive practice

  • Genderqueer Australia
  • Genderqueer Australia specialises in the support of gender questions and genderqueer people, their families, friends and professionals who they go to for help.

    GQA’s resources page contains a collection of curated resources for all sorts of people, from medical practitioners, researchers and genderqueer and trans people of all ages.

    Genderqueer Australia run catch-ups on the first Saturday of the month in Melbourne. Visit www.genderqueer.org.au for locatio and times. 

  • Glengala Primary School
  • Glengala Primary School.

    Kermeen St, Sunshine West, VIC 3020.

    Phone: 9311 7810
    Email: glengala.ps@edumail.vic.gov.au

    Click here to access the Glengala PS website.

  • Good Shepherd Community House St Albans
  • Good Shepherd Community House St Albans is a place for everyone in the community to connect, make friends, learn skills and build their confidence.

    A variety of parenting and education programs are available at the community house throughout the year, including supported playgroups, meditation courses and beginners and advanced sewing programs.

  • Good Shepherd Youth & Family Services - Counselling
  • Good Shepherd Family Services provides financial counselling, youth participation & access, family support, Step-Out (includes Building Blocks, a play group for young parents with pre-school children).

  • GriefLine
  • GriefLine is a free counselling service that listens, cares and supports people experiencing loss and grief, at any stage in life.  Support is anonymous and confidential.

    People who want to access support can call (9935 7400 or 1300 845 745) between:

    • Midday and 3.00am
    • 7 days a week, 365 days a year
    GriefLine also provides online email counselling via their website (www.griefline.org.au). 

    GriefLine counsellors listen, care and support in times of:

    • Bereavement
    • Relationship and family issues
    • Family Violence
    • Suicide
    • Terminal illness
    • Unemployment
    • Natural disasters
    • Pet bereavement
    • Farming hardship
    • Economic hardship and financial anxiety
    • Mental health concerns
    • Migrant and refugee support
    • Carer support
    • Isolation or loneliness


  • headspace - Sunshine
  • headspace Sunshine offers young people aged 12-25 access to a range of no and low cost health and wellbeing services. The youth-friendly health professionals can help with:

       - Mental health & counselling.
       - Alcohol & other drug services. 
       - General health. 
       - Education and employment opportunities & other services.

    If you or someone you know is having a tough time why not try talking to someone about how you have been feeling? headspace is a great place to start! You can talk to an intake worker about making an appointment by calling 9927 6222.

    You can also ask your GP, teacher, youth or community worker about making a referral to headspace Sunshine.



  • Healthworks
  • Healthworks is a specialist health care and harm reduction service for people who use drugs.

    Healthworks offers a complete medical, nursing and specialised health care service for injecting drug users (current or past) in a confidential and non-judgemental environment. Specialised care offers support for often related issues such as homelessness, food deficiency, financial, child protection and family violence.

    Drop in spaces offer hot drinks and meals, shower, toilet, laundry, computer and phone. Also providing:

    - Medical and general health care
    - Injecting and safer sex equipment
    - Information on safer using and safer sex
    - Vein and wound care
    - HIV, Hepatitis and sexual health testing, treatment and vaccination
    - Care during pregnancy (antenatal care)
    - Social support
    - Information about injecting drug use including steroids
    - Counselling and support for both users and their family and friends
    - Community overdose prevention education
    - Referrals for other health services, support and treatment options
    - Needle and Syringe Program

    This is a no cost drop-in service for people who inject drugs. There is no need for a referral or appointments.  4-12 Buckley Street, Footscray.


  • Healthy Minds Psychological Services - St Albans
  • Healthy Minds provides counselling services for individuals (adults, adolescents and children), couples and families who experience an extensive array of psychological problems.

    Your life can be significantly effected by problems like stress from work or study; feeling unmotivated; anxiety; low mood; relationship issues; coping with injuries or illness or experiences of trauma. Addressing these issues is essential to maintaining a fulfilling and enjoyable life.

    The fully-qualified and experienced psychologists at Healthy Minds can help you develop the skills needed to manage life stressors and promote good health.

    The 4 Steps to See a Psychologist

    Visit your doctor and ask your doctor to consider if you would benefit from a referral (ATAPS or Mental Health Care Plan)  to see one of our psychologists.

    Call Healthy Minds on (03) 9330 0759 or click here to book online to make an appointment.

    Meet your psychologist and start your healing journey.

    Get up to 73% of your fee reimbursed by Medicare. (ATAPS and some other referral types such as victims of crime are fully covered).


  • Helping Hands Mission Inc
  • Food Relief and Opportunity Shop in Sunshine.

    Helping Hands Mission Inc. is a not-for-profit organisation that runs five opportunity shops across Melbourne. The money raised in these Op Shops provides the funding for Emergency and Material Aid programs that deliver food and household essentials to hundreds of families in need every week.

    Op Shop
    Access to low cost second hand books, clothing, toys, furniture, homewares and bric a brac. Most clothing just $2 and books $1. Conveniently located on Hampshire Road, just a couple of minutes’ walk from Sunshine Train Station. 

    85 Hampshire Rd, Sunshine
    Monday – Saturday: 10am - 4pm


    Food relief available by appointment only. Clients will receive a mix of fresh, frozen and non-perishable produce. Please phone in advance (preferably the day before collection) on 1300 892 010 to arrange an appointment time.

    Concession/Health Care Card required for access.
    Cost: $5 donation
    10am - 3pm, Mon to Friday

    85 Hampshire Road, Sunshine (next to the Op Shop)

  • Hester Hornbrook Academy - VCAL for young mums
  • The Hester Hornbrook Academy, formerly Melbourne Academy, is an Independent school run by Melbourne City Mission. 

    It was established to provide supportive, flexible education to reconnect young people with schooling, which is often the most important step in getting them back on track. Building on the evidence of what works, we provide both social and education supports to help people achieve their goals.

    The young mums VCAL program is based in Braybrook.  Young mums have the chance to continue their education after having a baby - babies attend classes with their mother. This class offers Foundation, Intermediate and Senior VCAL. Students can also be pregnant and can bring a baby with them to class when they are ready to return to learning. 

    Click here to complete an expression of interest online form

  • Hester Hornbrook Academy - VCAL Program Sunshine
  • The Hester Hornbrook Academy, formerly Melbourne Academy, is an Independent school run by Melbourne City Mission. 

    It was established to provide supportive, flexible education to reconnect young people with schooling, which is often the most important step in getting them back on track. Building on the evidence of what works, we provide both social and education supports to help people achieve their goals.

    Our Hester Hornbrook Academy classrooms focus on training towards both a VCAL and VET certificate. We deliver education from a range of classrooms each having a specific focus. We also provide an outreach education model.

    At Sunshine, students can study Intermediate and Senior VCAL as well as having the opportunity to undertake a Certificate II in Community Services. The Sunshine space is in the Visy Cares Hub, a youth hub that houses a number of youth support services.

  • Hillside Community Centre
  • Neighbourhood house and learning centre.

  • Holly Eucharist Parish Food Bank
  • Holy Eucharist provides food relief for people in need every friday from 9am to 1pm. Health/concession card holders only.

  • Holy Eucharist School - St Albans
  • Holy Eucharist Primary School.

    1A Oleander Drive, St Albans.

    Phone: 8312 0900.
    Email: principal@hestalbanssth.catholic.edu.au.

    Click here to access the Holy Eucharist PS website.


  • Home and Community Care - Brimbank City Council
  • Brimbank City Council provides a range of care support programs.

    In-Home Respite Care (NRCP & HACC)
    In-home day respite care and centre-based group day program for carers of the aged and other people with dementia.

    Out & About of Brimbank
    Includes social outings and activities for young people and adults 16 to 45 years old with disabilities.

    Recreation Programs (HACC)
    Social outings, recreational activities and support are provided for children, young people, adults and the aged who have disabilities and reside in the municipality.

    Western Amigos, for children and young people 7 to 15 years old.

    Out & Abouters, for young people and adults 16 to 45 years old.

    Special Requirements: Must be eligible under HACC funding guidelines.

    Specific Home Care (HACC)
    Personal care at home for children and young people with disabilities and support for their families. Respite care is also available.

    Phone 9249 4000 to find out more information or to connect to these programs.

  • Homelessness Advocacy Service (HAS)
  • The Homelessness Advocacy Service (HAS) is the key advice and information service for consumers seeking or receiving assistance from any Victorian community-managed homelessness assistance or social housing service.

    The goal of HAS is to achieve mutually beneficial resolutions for consumers and service providers. It achieves this goal by providing consumers and service providers with:

    • secondary consultation
    • appropriate and accurate information
    • problem-solving
    • complaints resolution
    • referral
    • advice.

  • Housing - Department of Human Services
  • Housing.vic.gov.au makes it easier to find the right information about housing and housing assistance in Victoria.

    This website is the source of information for current public housing tenants, potential social housing tenants and anyone wanting to know about housing in Victoria.

    Try the Housing Options Finder: answer a few questions to see what housing options may be right for you.

    Housing.vic.gov.au is managed by the Victorian Department of Health and Human Services.


  • Inclusion Melbourne - Discovery Program
  • Inclusion Melbourne works with young people with an intellectual disability who live, work or play in and around Brimbank.

    Discovery Program - Integrate education and relationship building:
    As you or your loved one finishes at high school, it can be easy to be overwhelmed by the amount of paperwork, financial requirements, decisions and choices. Many families are unprepared for the enormous changes that come when leaving school.

    Inclusion Melbourne’s Discovery helps adults with an intellectual disability and their families to transition from school to completely personalised support.

    Discovery reduces the stress on families by offering a semi-structured transition program that focuses on teaching people about:

    • The options available in their local community;
    • Service to the community;
    • Self-advocacy, rights and responsibilities;
    • Skills for everyday living, like using public transport, road safety, literacy and numeracy.

    This innovative program runs for 12 months to help adults with intellectual disabilities transition from school to a personalised approach, moving from a familiar environment to living in the community.

    Click here to inquire about the Discovery Program

  • IPC Health - Counselling Service
  • IPC Community Health Counselling program is a free counselling service for people aged 6 and over (people aged 6-15 will need parental assistance).

    Our counsellors include social workers and psychologists who can help you to explore your thoughts, feelings and behaviours; coach and support you to make helpful changes; help you to improve your relationship with family, friends and others.

    Our counsellors will listen to what matters to you, respect your privacy and respond to your needs where possible.

    We can help with mild to moderate mental health problems such as anxiety and depression; living with diabetes, heart disease or other chronic health conditions; adjusting to family and life changes; dealing with stress and traumatic events; problems with relationships at home, work or school; strong emotions that are hard to manage.

    How do I get an appointment?

    Contact your nearest IPC Health campus. Parents can make an appointment for their children aged 6 – 15 years. You will be offered one counselling session to get you started. If you want further counselling you may be placed on a waiting list.

    St Albans
    1 Andrea Street 
    St Albans, Victoria, 3021
    Phone: (03) 9296 1200

    122 Harvester Road 
    Sunshine, Victoria, 3020
    Phone: (03) 9313 5000

    Deer Park (Head Office)
    106 Station Road 
    Deer Park, Victoria, 3023
    Phone: (03) 9219 7142

  • IPC Health - Youth Health Service
  • IPC Health is a local community health service that offers a FREE Youth Health Nursing Service at Sunshine with an outreach service at headspace Sunshine on Wednesday 1-5pm.

    Youth health nurses can offer advice and information to young people aged 12-25 relating to a range of general and sexual health issues. This a FREE service and no medicare card is required.

    FREE condoms, FREE pregnancy testing and FREE chlamydia testing available.

    Nurses are available at following locations in Brimbank:

    Sunshine IPC Health 

    Level 1/499 Ballarat Rd, Sunshine 1300 472 432

    Youth Health Nurse Carol works Monday-Friday 8:30am - 4:30pm.

    headspace Sunshine

     Visy Cares Hub, 80B Harvester Road, Sunshine phone: 9927 6222.

    Youth Health Nurse Carol works Wednesday 1-5pm.


  • Jackson School
  • Jackson School provides an excellent specialised curriculum for students with special needs. It enhances the educational and social development of students with special needs attending mainstream schools by providing part-time special school placement for them and provides professional development for staff in mainstream settings.

    Prep - Yr12. 

    Click here to access the Jackson School website.

  • Jesuit Social Services - Settlement Program
  • Jesuit Social Services Settlement Program works with eligible humanitarian entrants and migrants who have been in Australia less than five years.

    The program works with young people, their families and communities in settlement related casework support and referrals. The program also provides settlement information, advise and support in the form of workshops and group work. 

    The program aims to build participant capacity, confidence and independence while supporting pathways and participation in education and employment.

    Programs include: casework, referrals, group work, workshops and courses. Programs are focused around assistance during settlement and cover a variety of topics such as education, health, employment readiness, leadership, independence and family relationships.

  • Jobactive Service Providers
  • Jobactive is the Australian Government’s way to get more Australians into work. It connects job seekers with employers and is delivered by a network of jobactive providers in over 1700 locations across Australia.

    As a job seeker, your jobactive provider can help you to:

    - Write a résumé 
    - Look for work 
    - Prepare for interviews
    - Get skills that local employers need
    - Find and keep a job

    Your jobactive provider will meet with you to help you find work and develop a Job Plan that could include:

    - Activities to help you get skills that local employers are looking for
    - Help for you to overcome or manage non vocational issues where relevant
    - Looking for up to 20 jobs each month
    - Work fo the dole or another approved activity 

    To help you get and keep a job, your jobactive provider can access funding to pay for work-related items, professional services, relevant training and support after you start work.

    Jobactive providers in Brimbank are listed below.  Each jobactive provider receives a performace base 'star rating' which can be accessed at www.jobs.gov.au/jobactive-star-ratings-and-performance.  This may assist you in choosing which jobactive provider you would like to recieve support from.  

    AMES - Level 1 24 Devonshire Road, Sunshine.
    9311 2100 / 13 26 37. www.ames.net.au

    AMES - 16 Victoria Square, St Albans
    9366 0433 / 13 26 37. www.ames.net.au

    CVGT - 1/5 Devonshire Road Sunshine.
    13 28 48. www.cvgt.com.au

    Job Prospects - 149 Anderson Road, Sunshine.
    9312 7206. www.jobprospects.com.au

    Job Prospects - Level 1, 399 Melton Highway, Taylors Lakes.
    8390 9950. www.jobprospects.com.au

    Matchworks - 358/360 Main Road West, St Albans.
    9367 8000. www.matchworks.com.au

    Matchworks - Shop T62 Sunshine Plaza, Service St, Sunshine.
    9312 2200. www.matchworks.com.au

    Max Employment - Unit 3, Level 1, 25-29 Devonshire Rd, Sunsine.
    1800 625 350. www.maxsolutions.com.au

    Max Employment - LB101, Level 1 / 479A Station Street, Watergardens.
    9217 9200. www.maxsolutions.com.au

    Sarina Russo - Level 1, Suite 2, 30-32 East Esplanade, St Albans.
    13 15 59. www.sarinarusso.com

    Sarina Russo - 151 Harvester Rd, Sunshine.
    13 15 59. www.sarinarusso.com

    Salvation Army Employment Plus - Suite 2 & 3, 24 Devonshire Rd, Sunshine.
    13 61 23. www.emloymentplus.com.au

    Salvation Army Employment Plus - Suit 1 & 2, 356 Main Rd West, St Albans.
    1 361 23. www.emloymentplus.com.au

  • Jobactive Service Providers - Disability
  • Jobactive is the Australian Government’s way to get more Australians into work. It connects job seekers with employers and is delivered by a network of jobactive providers in over 1700 locations across Australia.

    As a job seeker, your jobactive provider can help you to:

    • Write a resume
    • Look for work
    • Prepare for interviews
    • Get skills that local employers need
    • Find and keep a job.

    Your jobactive provider will meet with you to help you find work and develop a Job Plan that could include:

    • Activities to help you get skills that local employers are looking for
    • Help for you to overcome or manage non vocational issues where relevant
    • Looking for up to 20 jobs each month—your jobactive provider can tailor this number to your circumstances and local labour market conditions
    • Work fo the dole or another approved activity (such as part-time work, part-time study in an eligible course, participation in accredited language, literacy and numeracy training or volunteer work) for six months each year.

    To help you get and keep a job, your jobactive provider can access funding to pay for work-related items, professional services, relevant training and support after you start work.

    Jobactive providers located in Brimbank that specialise in supporting people with disabilities are listed below.  Each jobactive provider receives a performace base 'star rating' which can be accessed at www.jobs.gov.au/jobactive-star-ratings-and-performance.  This may assist you in choosing which jobactive provider you would like to recieve support from.  

    CVGT - 1/5 Devonshire Road, SunshineVIC 3020
    13 28 48. www.cvgt.com.au/locations/sunshine. www.cvgt.com.au/our-programs/disability-employment-services

    Jobs West - Lev 1, Office 5 Centrelink Building, 399 Melton Highway, Taylors Lakes
    8390 7966. www.jobs-west.com.au

    ORS Group - Suite 6, 2 Devonshire Rd, Sunshine
    1800 000 677. www.orsgroup.com.au

    ORS Group - Suites 10 & 11, 30-32 East Esplanade St Albans
    1800 000 677. www.orsgroup.com.au

    - 7 City Place, Sunshine
    8620 7155. www.senswide.com.au

    - 352 Main Rd West, St Albans
    9364 6199. www.wcig.org.au

    WCIG - Shop 2, 27-35 Clarke St, Sunshine
    9311 9411. www.wcig.org.au

    Wise Employment - 356 Main Rd West, St Albans
    8312 7300. www.wiseemployment.com.au


  • Keilor Basketball and Netball Stadium
  • Provides Basketball and Netball Competitions for young people to participate in.

    The stadium has:
    - 6 Basketball courts
    - 3 Netball courts
    - 4 Badminton courts
    - 2 Volleyball courts
    - 200 seat grand stand
    - Change rooms and toilets
    - Courtyard and storage shed

    Court Hire
    You can hire individual basketball, netball, volleyball and badminton courts for competitions and casual games.

    - 1 court: $39.50 per hour
    - 2 courts: $32.70 per court/per hour
    - 3 courts (up to 6): $26 per court/per hour

    - 1 court: $39.50 per hour
    - 2 courts: $32.70 per court/per hour

    - 1 court $19.75/hour
    - 4 courts $39.50/hour

    For stadium and court booking requests use our Online Booking Enquiry Form

    KBNS's crèche is open on Tuesdays and Thursdays from 9.20am to 12noon in accordance with game fixtures.

    Crèche is closed public holidays and school holidays.

    Price is $4.80 per child/per session.
    - Session 1: 9.20 - 10.15am
    - Session 2: 10.10 - 11.05am
    - Session 3: 11am - 12noon
    - Download a Crèche Enrolment Form

  • Keilor Downs College
  • Keilor Primary School
  • Keilor Primary School.

    Kennedy Street, Keilor.

    Phone: 9336 7098.
    Email: keilor.ps@edumail.vic.gov.au.

    Click here to access the Keilor PS website.

  • Keilor Views Primary School
  • Keilor Views Primary School.

    18 Swindon Crescent, Keilor Downs.

    Phone: 9367 7466.
    Fax: 9367 1089.
    Email: keilor.views.ps@edumail.vic.gov.au.

    Click here to access the Keilor Views PS website. 

  • Kids Helpline
  • Kids Helpline is a free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

    We're here for you. Anytime. Any reason

    No problem is too big or too small. We’re here for you, 24 hours a day, 7 days a week.

                                      Call Us! 1800 55 1800                                                             

    When you need to talk, phone is fastest. 24/7. Every day and night.                          

                                      Email Us                                                             

    Prefer to write? We understand. Email us at: counsellor@kidshelpline.com.au                          

    Chat with Us                              

    Connect with us one-on-one over the web in real time.

  • Kings Park Primary School
  • Kings Park Primary School.

    128b Gillespie Rd, Kings Park, St Albans.

    Phone: 9367 6555.
    Email: kings.park.ps@edumail.vic.gov.au.

    Click here to access the Kings Park PS website.

  • Koori Heritage Trust
  • The Koori Heritage Trust offers a range of programs and services including the only public collection in Victoria dedicated solely to Koori art and culture comprising artifacts, pictures and photographs as well as an oral history program and a reference library, cross cultural awareness training and tours, exhibitions, Koori family history service , and a retail shop.


  • L2R Next Gen Inc.
  • L2R deliver high quality and innovative workshops to break down social barriers such as age, race, gender and culture while promoting respect and resilience in the broader community. They aim to actively engage and foster artistic talents in the west of Melbourne while empowering and transforming the lives of young people through the power of dance.

    Next Gen is L2R’s largest program with high enrolment and participation levels, which makes this class extra vibrant, fun and high energy! We love the chaos!

    This program unites young people aged 12-25 years from across Melbourne’s west and is suitable for all levels of dance. Some of the Next Gen participants have been members of L2R since 2010 which allows for peer to peer mentoring. Next Gen members work hard to train in different styles of dance with a spotlight on hip hop dance and culture. Our focus is on the process of learning and liberating the body through movement so we can let loose and soak up the endorphins.


    Rec West Braybrook – Lily Street, Braybrook

    When – Tuesday 4:30-6:30pm
    Ages- 12-25 years
    Classes run with the Victorian school term
    Cost- No cost.

  • Lifeline
  • Lifeline is a confidential, 24-hour telephone crisis support service availale every day of the year to anyone, anytime and from anyway in Australia.

    Anyone experiencing a personal crisis or thinking about suicide can contact Lifeline. Regardless of age, gender, ethnicity, religion or sexual orientation, we respect everyone’s right to be heard, understood and cared for. Every minute of every day there’s a call to Lifeline. People call about:

    • Suicidal thoughts or attempts
    • Relationship worries
    • Mental health concerns, such as anxiety or depression
    • Loneliness and isolation
    • Loss and grief
    • Abuse and trauma
    • Stresses from work, family or society
    • Self-help information for friends and family.

    Trained telephone crisis supporters will answer your call and:

    • Listen to your situation
    • Provide immediate support
    • Assist to clarify options and choices available to you
    • Provide you with referral information for other services in your local area.

    13 11 14


  • Living Hope Disability Services
  • Provides registered NDIS services: - Social and community assistance - Travel & Transport - Assistance with employment - Assistance with accessing the NDIS - Assistance with community engagement - Personal Care


  • Mackellar Primary School
  • Mackellar Primary School.

    29 - 35 Goldsmith Avenue, Delahey.

    Phone: 9364 0200.
    Email: mackellar.ps@edumail.vic.gov.au. 

    Click here to access the Mackellar PS website. 

  • MacKillop Disability Services
  • MacKillop's Disability Services support children and young people with special needs and their families through a range of tailored services.

    Services include:
    - Support coordination and case management
    - Social and Community actviites
    - Respite support
    - Parenting support
    - Capacity building programs

  • MacKillop Disability Services
  • MacKillop's Disability Services support children and young people with special needs and their families through a range of tailored services.

    Services include:
    - Support coordination and case management
    - Social and Community actviites
    - Respite support
    - Parenting support
    - Capacity building programs

  • Mambourin Enterprises
  • Mambourin promotes independent living by offering employment, education and training services to adults with a disability.

    Mambourin operates Pre-Vocational Programs, including a horticulture program with a small nursery where participants learn horticulture practices that result in market stock.  Water-wise plants such as cacti and succulents are grown, as well as a wide range of native and ornamental plants, which are sold to members of the community at a discount cost. The nursery is opened to public from 9am – 3pm Monday to Friday.

    VCAL traineeships are available through Mambourin.  A school-based apprenticeship or traineeship (SBAT) is an apprenticeship or traineeship undertaken by a student enrolled in a senior secondary program (VCE or VCAL), with at least one day per week timetabled to be spent on the job or in training during the normal school week. An SBAT combines part-time practical experience in the workplace and recognised, structured training with a Registered Training Organisation.

    Courses offered at the Derrimut Training Centre:

    - Warehousing Operations Certificate II
    - Warehousing Operations Certificate III
    - Horticulture Certificate II


  • Marian Secondary College
  • Medical Centres

  • Medical Centre

    Contact details

    Sunshine Health Medical Clinic
    Bulk Billing available but phone to confirm before making appointment.

    9311 1383
    2/25 Devonshire Rd, Sunshine

    Sunshine City Medical Centre 
    Bulk Billing available for under 16's & concession card holders. Click here for fees.

    9312 3000
    423 Ballarat Rd, Sunshine

    Sunshine Marketplace Medical Centre

    9364 9222
    Shop 45 (Inside Discount Chemist), Sunshine Marketplace Shopping Centre

    Medical One Sunshine

    9310 2947
    324 Hampshire Rd, Sunshine

    Central Health Clinic Sunshine

    9310 2389
    134 Durham Rd, Sunshine

    IPC Health Sunshine

    1300 472 432
    Level 1, 499 Ballarat Rd, Sunshine

    Main Rd Medical Centre St Albans

    9008 6388
    232 Main Rd East, St Albans

    Medical Centre St Albans

    9366 2022
    258 Main Rd East, St Albans

    Kings Rd Medical Centre

    7035 0240
    48 Kings Rd, St Albans

    IPC Health St Albans

    1300 475 432
    1 Andrea St, St Albans

    Deer Park Medical Centre

    9363 6101
    T97 Brimbank Shopping Centre, 28-72 Neale Rd, Deer Park

    IPC Health Deer Park 

    1300 472 432
    106 Station Rd, Deer Park

    Derrimut Medicals Centre

    8390 2526
    Shop 14, 20 Mt Derrimut Rd, Derrimut

    Sydenham Medical Centre

    9390 3099
    560 Melton Hwy, Sydenham

    Medical One Sydenham

    9390 3311
    523 Melton Hwy, Sydenham

    Medical One Taylors Lakes

    9390 8222
    1 Melton Hwy, Taylors Lakes

    Cohealth Braybrook Community Hub

    9448 5507
    107-139 Churchill Ave, Braybrook

    The Clinic Footscray

    9687 2271
    91 Paisley St, Footscray

    Footscray Market Medical Clinic

    9687 1144
    39 Leeds St, Footscray

    Cohealth Footscray

    9448 5502
    78 Paisley St, Footscray

    Active Medical Centre Caroline Springs

    9363 0954
    228-232 Caroline Springs Blvd, Caroline Springs

    Maidstone Family Clinic

    9318 1881
    191 Ballarat Road Maidstone, VIC 3012

  • MEGT Australian Apprenticeship Centre - Sunshine
  • MEGT is an Apprenticeship Network Provider contracted by the Australian Government to offer a free service to apprentices, trainees and employers to assist them with the sign-up, administration and management of apprenticeships and traineeships.

    As an Apprenticeship Network Provider MEGT helps you and your employer:

    - With the administration and sign-up process
    - With information about your obligations as an apprentice or trainee
    - By processing your personal benefits, Trade Support Loans and employer incentives
    - By contacting you during your apprenticeship or traineeship to see how you are progressing
    - By providing ongoing support throughout your apprenticeship or traineeship, and
    - By offering you help if you need it

  • Melbourne Aboriginal Youth, Sport & Recreation Co-operative
  • Melbourne Aboriginal Youth Sport & Recreation Co-Op's intent is to:

    •Provide services to promote healtier lifestyles for indigenous community.
    •Provide low cost access to gym facilities for all the public
    •Provide venue hire - boardroom hire, morning-gym hire, and commercial kitchen hire.

    Meeting times Mon - Friday 9am - 8pm

    Membership fees $10.00 a day (casual) $5.00 a day (concession) $25.00 a month $60.00 for 3 months $120.00 for 6 months

  • Melbourne City College Australia
  • Melbourne City College Australia (MCCA) provide a wide range of career-oriented courses like English language training, Aged Care training, Child Care training, OET training, EAL courses and other programs, crafted with goal in mind that is to help students get into their chosen profession.

  • Melbourne Youth Support Service (MYSS)
  • Melbourne Youth Support Service (MYSS) is a statewide homelessness access point service for young people aged from 16 to 24, providing information, short term support and referral for young people who are homeless or at risk of homelessness. 

    MYSS is based at Frontyard Youth Services in the CBD. The service offers face-to-face and telephone services and is responsible for updating the available crisis youth refuge bed vacancies daily.

    Note: MYSS may not offer support to you if you don't reside/have connections in the CBD region.  If you live/have connections in Brimbank, they may advise you to contact SASHS http://brimbankyouthdirectory.com/youthdirectory/service/index/id/172/serviceArea

  • Men’s Referral Service
  • The Men’s Referral Service is a men’s family violence telephone counselling, information and referral service and is the central point of contact for men taking responsibility for their violent behaviour.

    The Men’s Referral Service provides brief, one-off counselling and referral discussions with men about family violence issues. The trained counselling & referral workers will do their best to listen to your situation and provide information or referrals to assist you, based on the information you choose to share.

    The Men's Referral Service also provide support and referrals for women and men seeking information on behalf of their male partners, friends or family members, and workers in a range of agencies seeking assistance for their clients who are men.

    The Men’s Referral Service is for:

    • Men who are using controlling behaviour towards a partner or family member
    • Women seeking information about men’s use of family violence
    • Friends, family or colleagues of people who may be using or experiencing family violence
    • Professionals wishing to support a client who is using or experiencing family violence

    Call Men's Referral Service 1300 766 491 or visit www.ntvmrs.org.au for online chat

  • Mercy Western Grief Services - Bereavement Counselling Service
  • Mercy Grief Services (MGS) is a specialist bereavement counselling service supporting young people and families in western metropolitan Melbourne who are experiencing complicated grief issues following the death of a significant person.

    The program offers professional counselling for anyone experiencing bereavement following the death of a child, sibling, parent, grandparent, relative, friend, work colleague or significant other. Bereavement counselling and support services is through Mercy Palliative Care.

    Free service.  Access to service is via phoning 9364 9838 in which you will be put through to a counsellor.

  • Migrant Resource Centre
  • Youth Settlement Support Program
    The Youth Settlement Support Program is delivered at the MRC NWR St Albans and Broadmeadows offices and are here to assist young people within the set criteria through casework management, identifying their requirements and needs and to provide information, support and arrange referrals if necessary.

    Youth Program
    Establish planned activity groups to get young people involved and bring together a positive social culture to prevent forms of social isolation, inspiring independence and supporting young people toward skills development whilst enhancing their participation and representation in the community and beyond.

    Reconnect Program
    The Reconnect program provides pathways to further education or employment for those who are currently not engaged with existing education or employment services. Not only will you be provided with skills and take part in employability programs, but we help you address any barriers to engagement, education and employment.  If you are 17-19yrs and not currently studying or working and have not achieved yr 12 pass or if you are 20yrs+ and have been out of work for over 12 months without a yr 12 pass then you are eligible.

  • Mind Supporting Mental Health Recovery
  • Mind supports mental health recovery for young people and carers/family members

  • Minus18
  • Minus18 creates safe events, resources and volunteer opportunities for lesbian, gay, bisexual, transgender and intersex (LGBTI) young people.


    We create epic events in Melbourne and Adelaide to provide a safe space to connect.


    We provide peer support through articles and interviews, and can answer questions you have about sexuality or gender.


    We'll come to your school or workplace and deliver relatable workshops that give you practical ways to support LGBTIQ people.


    Ready to be a champion yourself? Our campaigns give you the tools you need to create a better world for LGBTIQ youth.

  • Monash Health Gender Clinic
  • The Monash Health Gender Clinic aims to assist the trans and gender diverse community through: 

    - Conducting specialist mental health assessments relevant to gender dysphoria 
       in accordance with international guidelines
    - Referring where appropriate to experienced private or public clinicians who are 
       able to assist with hormone therapy, surgery, psychotherapy or voice therapy
    - Providing ongoing mental health support during an individual’s gender transition
    - Conducting multidisciplinary meetings to co-ordinate care for clients

    Access to specialist assessments is available publicly or privately. If you are interested in attending the Monash Health Gender Clinic (at no cost to you, but with a longer waitlist), please request a referral from a medical doctor (preferably your GP) and complete the Information form found at the end of the Information Pack (Gender Clinic Info Pack).

    You will only be able to book an appointment once the clinic has received both your medical referral and completed Information Form.

    A number of private clinicians are able to conduct the specialist assessments. These clinicians often have a shorter waitlist; however, there are usually out of pocket costs. A list of private providers is attached (Gender Clinic Info Pack).

     If you are interested in attending a private clinician, please note that:

    - Private psychiatrists need a referral from a medical doctor (preferably your GP)
    - Private clinical psychologists need a mental health care plan created by a GP
      or a referral from a psychiatrist
    - Appointments with private clinicians can be made by contacting them directly.

  • Money Help Website
  • Money Help provides tools and advice to help you manage your money and debt.

    MoneyHelp provides confidential and free financial information to assist Victorians with debt problems. You will find information here from rent assistance and redundancy payment to bankruptcy.

    You’ll find tips and tools to guide you towards better habits to avoid 
    fines in Victoria such as our budget planner and financial counselling assistance to give you the money help you need! Debt consolidation might not be the answer you need, check our fact sheet on this first.

  • Monmia Primary School
  • Monmia Primiary School.

    Copernicus Way Keilor Downs.

    Phone: 9364 1007.
    Email: monmia.ps@edumail.vic.gov.au.

    Click here to access the Monmia PS website.

  • Moondani Balluk Indigenous Academic Unit, Victoria University
  • Moondani Balluk means 'embrace people' in the language of the Wurundjeri people who first lived in the western region of Melbourne. Moondani Balluk Academic Unit works across Aboriginal, non-governmental organisation and community spaces to deliver teaching, research and support.

    Contact Contact Moondani Balluk for more information about:
    ◾courses or units with an indigenous focus
    ◾enrolling in a course or unit with an indigenous focus
    ◾enrolling in a University course or unit under the special admission program, for recognition as an Aboriginal or Torres Strait Islander.
    Phone: +61 3 9919 2836 Email: moondani.balluk@vu.edu.au

  • Mother of God School - Ardeer
  • Mother of God Primary School.

    67 Blanche Street, Ardeer.

    Phone: 9363 1734

    Click here to access The Mother of God PS. 

  • Movelle Primary School
  • Movelle Primary School.

    39 Gum Rd, Kings Park.

    Phone: 9366 8892.
    Fax: 9367 5127

    Click here to access the Movelle PS website.  

  • Multicultural Health Connect
  • Multicultural Health Connect is a helpline to help people in multicultural communities get health information and advice. The helpline is free and confidential, and run by workers with multicultural backgrounds.

    In-language help is available by calling 1800 186 815, where callers speak with a trained worker who understands and respects their culture, needs and concerns, either in the preferred language of the caller or with the help of an interpreter.

    * Get free health advice from a nurse
    * Find doctors, hospitals, support, and community health centres
    * Find nearby support services
    * Learn about COVID-19, including how to get a vaccination, protect yourself and your family and manage your symptoms if you get COVID-19

    This service is for anyone from a multicultural background, whether they’re an Australian citizen or here on a visa of any kind. You do not need to speak English to call the helpline. When you call, ask for an interpreter in your language.

    What happens when i call the service?

    A trained worker will answer your call and they wiill ask you some questions including which language you would like to speake. The helpline has interpreters for 160 languages. If you are calling about a health concern for you or someone else, a nurse will join the call. The nurse will ask you questions and give you advice.If you need a health service, the helpline worker can help you find the one you need.

  • Mums Matter Psychology
  • Mums Matter Psychology is dedicated to providing affordable quality mental health care for pregnant and new mums (children aged 0 - 4 yrs) in Melbourne's western suburbs.

    They provide individual psychological therapy sessions to help with things like:

    - Emotional distress around pregnancy or delivery
    - Antenatal and postnatal depression
    - Antenatal and postnatal anxiety
    - Adjustment to parenthood
    - Pregnancy or neonatal grief and loss
    - Relationship difficulties

    Bulk billing (no out of pocket expense) to ensure those who need help the most are able to access our services.

    Partnering with Brimbank City Council, Hobson's Bay City Council, and Maribyrnong City Council Maternal and Child Health Services and Sunshine Hospital to provide integrated and holistic care through your perinatal journey.

    Click here for locations and opening hours


  • National Carer Counselling Program
  • The National Carer Counselling Program provides short-term counselling services specifically for carers and can assist you with coping skills; facilitating, where appropriate, the continuation of the caring role.

    Counselling is about talking to a trained professional who can help you address the challenges in your life. You may wish to explore ways of coping with the responsibilities of caring or help balance caring with other aspects of your life. The carer counselling program can connect you to a qualified professional who understands the problems that carers often face.

    The counselling program is delivered through the state and territory Carers Associations and you can download more information here.

    Counselling is delivered across Australia by qualified professional counsellors – all you need to do is call 1800 242 636 to make an appointment. Counselling is offered in a variety of ways, including face to face, via telephone, email and Skype or in a group.  Free or low cost counselling support (6 sessions) with appointments available in Footscray and Brimbank.

    The 1800 242 636 phone service is available during business hours only and it is a free call from a landline. Mobile calls are charged at mobile rates.


  • NDIS
  • National Disability Insurance Scheme (NDIS) will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIS will mean peace of mind for every Australian - for anyone who has, or might acquire, a disability.

    Click here for information on NDIS. 

  • Ngwala Willumbong Alcohol & Drug Support Services
  • Ngwala is a key service provider offering specialist alcohol and drug rehabilitation and outreach support services to the Aboriginal communities of Victoria. Through responsive leadership from management and specialist staff, Ngwala is able to provide a high quality service to the community that is outcome focused and culturally appropriate.

    Ngwala Willumbong provides a range of assessment, referral and treatment services to individuals and families who are experiencing the affects of substance misuse.

    Services include recovery centres (detox) and outreach services. 


  • No Interest Loan Scheme
  • The No Interest Loan Scheme (NILS) provides individuals and families on low incomes with access to safe, fair and affordable credit.

    Loans are available for up to $1,500 for essential goods and services such as fridges, washing machines and medical procedures. Repayments are set up at an affordable amount over 12 to 18 months.

    To be eligible for NILS you must have a Health Care Card or earn less than $45,000 a year (after tax). Loans cannot be used for cash, bond, rent arrears, debt consolidation, holidays or bills.

    • EnquireENQUIRE

      Enquire about a loan now or call 13 NILS (13 64 57).

    • 2.InterviewINTERVIEW

      Bring your documentation to a meeting with a local loan provider.

    • 3.AssessmentASSESSMENT

      Your loan application is assessed.

    • 4.ApprovalOUTCOME

      You are informed of the outcome of your loan application and agree repayment terms.

  • North Western Mental Health
  • Northern Mental Health provides arrange of services to young people with mental health issues. Including;

    Harvester Clinic
    Youth Access Team
    Youth Traige Services
    Acute Services
    Inpatient Support
    Continuing Care Team
    Psychosocial Recovery Program
    Family peer Support
    Youth Participation Program


  • Odyssey House Youth and Family Services
  • Odyssey House Youth & Family Services provides outreach and centre-based drug and alcohol support and programs for young people aged 12-24 and their families. This includes: - Youth alcohol and other drug counselling, - Dual diagnosis counselling, - Family alcohol and other drug counselling, - Outreach, - The Odyssey Camp Out, - Building Resilience in Schools. Odyssey House Youth and Family Services also offer mental health, education, family and legal issue support. Participation in the program is voluntary and individuals wanting assistance can self-refer.

  • Orygen Youth Health
  • Orygen Youth Health is a mental health service for young people aged 15 - 25 in the western and northwestern metropolitan region.  OYH’s focus is on providing early intervention to young people with severe and complex mental illness.

    As well as a service for young people and families, Orygen Youth Health provides training and secondary consultation to schools, youth services, community health and other service providers.

    Orygen Youth Health services include case management, counselling and skills training, medication, group programs, peer support and family peer support services.

    Orygen Youth Health has a specialist youth inpatient unit in Footscray for young people that require support or treatment in hospital.

    When should a referral be made to OYH?
    In general, a referral to OYH should be considered when the issues of concern have:

    • Been persistent
    • Affected many aspects of the young person's life
    • Affected the young person's safety
    • The young person has not responded to treatment already provided by another agency

    9342 2800 / 1800 888 320 (Triage 24/7)

  • Our Lady of the Immaculate Conception School
  • Our Lady of the Immaculate Conception School.

    92 Monash St Sunshine, 3020.

    Phone: 9312 2230.
    Email: enquiries@olsunshine.catholic.edu.au.

    Click here to access the Our Lady of the Immaculate Conception School website. 

  • Overnewton Anglican Community College - Keilor
  • Overnewton Anglican Community College - Taylors Lakes


  • Parenting Education - Mackillop Family Services
  • MacKillop runs a range of parenting courses throughout the year, designed to support families to build strong and positive relationships.

    All courses aim to help parents and/or carers:

    - Build better communication skills with their child
    - Understand the different ages and stages for emotional development
    - Rraise independent, self-motivated children
    - Build positive self-esteem for healthy social development.

    Available courses

    Bringing up Great Kids
    The Bringing up Great Kids series of courses support parents to raise happy, confident children. Each course runs over six consecutive weeks, for two hours at a time. The courses are free.

    Bringing Up Great Kids – the early years (0-6 years)
    Bringing Up Great Kids (6-10 years)
    Bringing Up Great Kids – Aboriginal families

    Circle of Security
    The Circle of Security parenting course looks at how parents can build their relationship with their children and enhance attachment. Studies show that infants and children who have secure attachment to their primary caregiver can develop more resilience, better social and problem-solving skills and higher self-esteem. This can assist children to maintain positive relationships throughout their lives. This course runs for eight consecutive weeks, for two hours at a time. It is available to the parents of children aged up to 5 years.

    Tuning in to Kids, Tuning in to Teens and Dads Tuning into Kids
    The Tuning into parenting courses help parents to build strong, healthy relationships with their children and teenagers. This course provides participants with tools and strategies based on the latest evidence and research. The workshops are free for parents.

    Tuning in to Kids is available to the parents of children aged 3-12 years
    Tuning in to Teens is available to the parents of young people aged 12-18 years
    Dads Tuning into Kids is available to Dads to children aged 3-12 years

    Stepping Stones PPP
    Stepping Stones PPP is an internationally recognised education cours supporting the parents of a child with a physical or intellectual disability, a delay or an emerging behavioural issue. Through a series of workshops and seminars, parents are supported to better manage their child’s behavioural or developmental issues. The course is available to the parents and carers (including grandparents) of children aged between 2-12 years.

    How to access these programs
    MacKillops' parenting courses are available to families living in Melbourne's metropolitan western region. The workshops are held at various community locations. Courses are available to all families. Please contact us on the details above for further information. If needed, we will provide child minding at each session.

  • Proven Training Solutions
  • Proven Training Solutions is a niche-training provider that provides high quality learning opportunities for individuals, businesses and community stakeholders.

    Proven Training Solutions have an innovative business approach to our training service and delivery and focus on current labour market skill shortage areas. These 3 industry sectors include Childcare, Civil Construction, and Aged Care.

    We also offer English programs to service those who require additional study to improve their employment prospects. 

    Courses are Government funded to eligible students. Students must be 16+ yrs.


  • QLife
  • Qlife is a nationwide counselling and referral telephone and online chat support service for SSASGD people providing early intervention, peer supported telephone and web based services.

    Go to website for online chat service. Phone 1800 184 527 for counselling services. Hours: 3pm to midnight.


  • Queerspace
  • What is queerspace?
    queerspace provides a safe and supportive space to obtain information and support services aimed at improving mental health and wellbeing by specialist queer and queer affirmative mental health practitioners.

    What does queerspace offer?
    - Individual, couple and whole-of-family counselling
    - Relationship and parenting support services
    - Better Access counselling program
    - Youth counselling, support and groups programs
    - Group education and information community programs and;
    - Peer support and social activities

    What makes queerspace unique?
    - Qualified and experienced mental health professionals
    - Queer affirmative services by LGBTIQ and queer friendly practitioners
    - Low cost or no cost counselling based on the capacity to pay
    - Accessible and flexible services and hours
    - Sensitive to the diversity of our communities and individual’s needs, including sexual and gender
    - Evidence based approaches
    - Pathways to care through Access to Allied Psychological Therapeutic Services (ATAPS) on behalf
      of Inner North West Melbourne Medicare local (INWMML)

    Pathways to care:
    - queerspace offers a pathway to care that includes counselling for individuals and families
       experiencing, or at risk of, mental health issues such as anxiety, depression, alcohol & drug use.
    - queerspace can also offer short-term psychological counselling, in partnership with Inner North
      West Medicare Local’s (INWMML) Access to Allied Psychological Services (ATAPS) program. 
    - This program aims to address moderate mental health conditions based on a treatment plan by a
      General Practitioner (GP).



  • Rainbow Network
  • The Rainbow Network is proudly supported by Gay and Lesbian Health Victoria, and is delivered in partnership with the Department of Health funded HEY Project.
    The Rainbow Network provides opportunities for members to: 
    • Exchange ideas, information and resources;
    • Discuss issues that may emerge when working with young people, their families, schools and community agencies;
    • Hear from guest speakers about the latest research, government initiatives or community information;
    • Advocate for same sex attracted, intersex, trans* and gender diverse young people;
    • Develop partnerships between agencies and schools aimed at empowering young people to participate in decision making and community development; and
    • Plan and develop activities for same sex attracted, intersex, trans* and gender diverse young people; and
    • Engage in same sex attracted, intersex, Trans* and gender diverse youth-led activities and initiatives.
    Click here to access Resources, Training Opportunities, Find a Group or Find a Service

  • Reconnect (REALS) Engagement & Support - Djerriwarrh
  • Reconnect: Engagement and Learner Support (also referred to as REALS) is a  Victorian State Government program that aims to support young people to re-engage with education or employment.

    Dejrriwarrh Community and Education Services provide Reconnect services across the local government areas of Melton, Brimbank and Maribyrnong in partnership with Yarraville Community Centre. We have five Reconnect coaches who work with and support young people into education or employment.

    To be eligible for the Reconnect program young people must be:

    • Aged between 15 and 24 years at the time of registration
    • Separated from school for at least 14 weeks with no intention of returning
    • Not in full time employment for the last 12 months
    • Not in other education or training

    Additionally, if the young person is 19 and under they cannot have completed year 12.

    Referrals to the Reconnect program come from parents, schools, agencies and young people themselves. If you would like more information please contact us on 9009 7900 or reconnect@djerriwarrh.org

  • Relationships Australia - Sunshine
  • Relationships Australia is a leading provider of relationship support services for individuals, families and communities. 

    RA's objective is to relieve the suffering, distress and helplessness of vulnerable and disadvantaged people so as to enhance their physical, social and emotional wellbeing. RA's vision is for a positive, safe and respectful relationships for couples, families, schools, workplaces and communities. 

    Relationships Australia provides family violence prevention and healthy relationship programs and initiatives as well as counseling and mediation services. 

  • Resurrection Primary School
  • Resurrection Primary School.

    51 Gum Road, Kings Park.

    Phone: 8312 6312.
    Email: principal@rskingspark.catholic.edu.au.

    Click here to access the Resurrection PS website.

  • Royal Children's Hospital Mental Health Service
  • Referrals can be made to RCH Mental Health by completing the referral form  -  Mental Health Referral Form
    The Intake Team is the central contact point for most mental health referrals and enquiries about Mental Health. The Intake Team clinicians (mental health professionals) work out how best to respond to your query. If they are the best service to help you they will decide about the urgency of the referral before offering an initial appointment.

    RCH Mental Health provide information about other child and youth mental health services (where appropriate) and education and training sessions for referrers.

    Under 15 years only - Telephone: 1800 445 511


  • Sacred Heart Catholic Primary School
  • Sacred Heart Catholic Primary School.

    4 Winifred Street St Albans.

    Phone: 9366 0266 or 9366 0022.
    Email: principal@shstalbans.catholic.edu.au.

    Click here to access the Sacred Heart Catholic PS website.

  • Safe Steps - 24/7 Family Violence Response Phone Line
  • The safe steps response phone line connects women (this includes anyone who identifies as female or transfeminine) and their children with specialist support workers who can help them explore their options, develop a safety plan and access supports that allow them to live safe from family violence.

    - Provides telephone crisis counselling, referral, information and support
    - Is the central contact point for women’s Refuges in Victoria
    - If there are no vacancies in Victorian Refuges, safe steps will assist a woman to explore and secure safe alternative interim accommodation options until a Refuge vacancy is available
    - Agencies can ring for information about the service 
    - Provides information and referral to the Victorian Disability and Family Violence Crisis Response Initiative
    - Provide 24-hour access to interpreters as well as support for Indigenous women

    To talk to a safe steps support worker, call 1800 015 188. The safe steps phone line is open 24 hours a day, 7 days a week, every day of the year including public holidays.

    If you have been threatened or you are fearful for yourself, a child or family member – call 000 Emergency or Police.

  • Salvation Army Crisis Contact Centre

    The Crisis Contact Centre (CCC) is a generalist service which provides a 24/7 - 365 days of the year, statewide and local crisis response to people of all ages. It is a high volume service and responds to the diverse needs of over 8000 households each year. We foster strong links with other support providers to address clients’ post-crisis needs.

    Assistance may include:

    - financial assistance for emergency housing
    - food vouchers and other material aid
    - information, advocacy and planning in relation to housing, family violence, alcohol and other drug use, and mental health
    - referral to specialist supports
    - short term intensive assistance from the Interim Support and Linkage Program (ISLP) for individuals and families to develop long term housing and other support plans in conjunction with a wide range of community based support services
    - support from co-located Centrelink and Legal Services


    The Interim Support Linkage Program provides short term intensive assistance for individuals and families to develop long term housing and other support plans in conjunction with other community based support services.

    Access – When and Where?

    Telephone response 24/7 every day of the year.
    Face-to-face service every day of the year from 9:00am to 11:00pm at 29 Grey Street St Kilda  3182 (no appointment necessary)

    Contact Us

    Free call 24/7: 1800 627 727 
    Ph: 9536 7777
    Statewide Opening Doors free call: 1800 825 955 (calls to this number after hours redirected to the CCC)

  • Salvation Army Social Housing Service (SASHS)
  • The SASHS Network is the primary Access Point for people living in the Brimbank and Melton Local Government Areas. 

    **You must access SASHS to gain access to other housing organisations/providers**. SASHS can refer you to other suitable housing service providers.

    This service is the primary assessment and referral point for clients experiencing housing and homelessness issues.

    The access point provides this service at Sunshine during business hours (Monday – Friday) except Wednesday afternoons. This is an appointment based service where clients present on the day to obtain an appointment based on availability. A limited crisis response can be provided based on individual circumstances and the capacity of the Initial Assessment and Planning (IA&P) team. (Conditions Apply) 



    The IA&P Team provides:

    - Assessment of housing and support needs;
    - Referral to crisis or longer term accommodation and specialist support providers;
    - Housing-related information;
    - Advocacy;
    - Limited financial assistance for housing

    The IA&P program also distributes the Housing Establishment Fund (HEF) to people experiencing housing stress which is used to assist people to access:

    • Crisis accommodation;
    • Longer-term or alternative housing options;
    • Assistance to maintain their existing housing.

  • Scope - St Albans
  • Scope provides flexible, ongoing personal support and case management to link adults and young people 18+ yrs with disabilities into community based day programs.  The day program provides social, recreational, pre- vocational, educational, and employment activities. 

    The program encourages peole to participate in various recreational activities in order to develop relationships with other members of the community and to increase self-esteem and confidence. 

  • Seahorse Victoria
  • Seahorse Victoria is a support and social group for the Victorian transgender community and is the longest running organisation of its type in Australia.  

    Members meet several times a month in Melbourne. View Website (click here) for more details.

  • Sparkways Mentoring Program
  • Sparkways Mentoring Program.

    A FREE mentoring program for young people aged 7-20 who have had previous or current involvement with Child Protection. Young person is paired with a screened, trained and supervised adult volunteer mentor. The 12 month program is strengths-based and helps the young people build a positive connection, have fun and set meaningful goals that are important to them and their growth.

    Click here for more information on the program: https://sparkways.org.au/mentoring/sparkways-mentoring-program

    Click here to refer a young person: https://sparkways.org.au/mentoring/refer-a-young-person

  • Specialist Alcohol & Other Drug Family Support
  • The Specialist Alcohol & Other Drug Family Support service supports families impacted by alcohol and/or drug misuse.

    It is available to families living in Melbourne’s metropolitan west and Brimbank Melton regions and in homes when:

    - At least one parent or carer has an identified substance issue
    - They are willing to tackle their substance issue
    - Substance misuse has the potential to impact the children and family's wellbeing.

    The service offers a range of home-based outreach support that includes:

    - Harm minimisation
    - Counselling
    - Relapse prevention
    - Help to create a safe and stable home environment
    - Assistance to enhance parenting skills, life skills, personal development
      support to access appropriate community services.

    How to access this service

    Referrals to the Substance Abuse and Family Support service can be made by either the family or involved professionals and is available to those living in the Victorian local government areas of:

    Moonee Valley
    Hobsons Bay

    For enquiries and referrals please contact the Substance Abuse and Family Support Intake Worker on 9680 8444 during business hours.

  • Spectrum Migrant Resource Centre
  • The Youth Services team at the Spectrum Migrant Resource Centre works to understand and meet the needs of young people in a way that emphasises engagement and relationship building. Young people aged 12 to 25 can access a range of support services that include casework, referrals to other services, information about relevant topics, sporting and recreational activities, leadership and advocacy training and education support.

    Spectrum is a one-stop-shop for newly arrived and established migrants and refugees.

    - Drop-in intake service twice a week (Mondays & Wednesdays)
    - Casework
    - Settlement Grants Program
    - Homework Support Programs
    - Leadership and advocacy training
    - Social and recreational activities

  • St Albans East Primary School
  • St Albans East Primary School.

    Station Ave St Albans East.

    Phone: 9366 2071.
    Email: st.albans.east.ps@edumail.vic.gov.au.

    Click here to access the St Albans East PS website. 

  • St Albans Heights Primary School
  • St Albans Heights Primary School

    Norwich St, St Albans.

    Phone: 9366 4211.
    Email. st.albans.heights.ps@edumail.vic.gov.au.

    Click here to access the St Albans Heights PS website.

  • St Albans Meadows Primary School
  • St Albans Meadows Primary School.

    2 Laurel Street St Albans.

    Phone: 9364 6144.
    Email: st.albans.meadows.ps@edumail.vic.gov.au.

    Click here to access St Albans Meadows Primary School.

  • St Albans North Primary School
  • St Albans North Primary School.

    65 George St St Albans.

    Phone: 9366 2029.
    Email: stalbans.north.ps@edumail.vic.gov.au.

    Click here to access St Albans North PS website.

  • St Albans Primary School
  • St Albans Primary School.

    39 West Esplanade, St Albans.

    Phone: 9366 2832.
    Email: st.albans.ps@edumail.vic.gov.au

    Click here to access the St Albans PS website.

  • St Albans Secondary College
  • St Augustine's Primary School
  • St Augustine's Primary School.

    35 Augustine's Way Keilor, VIC 3036.

    Phone: 9336 4294.
    Email: office@sakeilor.catholic.edu.au.

    Click here to access the St Augustine's PS website.

  • St Bernadette's Primary School
  • St Bernadette's Primary School

    2 Willey St, Sunshine North, VIC 3020.

    Phone: 9311 8872.
    Email: principal@stbsunshinenth.catholic.edu.au.

    Click here to access the S Bernadette's PS website. 

  • St John of God Accord
  • St John of God supports people with disabilities in all areas of life and provides services that specialise in supporting people with intellectual disabilities.  They also support people to reach their full potential and experience opportunities of their choice.  Making a difference in the lives of the people they support is their approach to providing services in partnership with our clients, their families, and the broader community to achieve the best possible outcomes.

    Services include:
    - Support Coordination
    - Therapy Services
    - Wellbeing and life skills development
    - Education and learning
    - Accommodation and in home support
    - Recreation and respite
    - Employment services

  • St Lawrence Primary School
  • St Lawrence Primary School.

    93A Capesthorne Drive, Derrimut.

    Phone: 8390 5326.
    Fax: 8390 6375.
    Email: info@slwderrimut.catholic.edu.au.

    Click here to access the St Lawrence Primary School website.

  • St Mary Mackillop Primary School
  • St. Mary Mackillop Primary School.

    152 Odessa Ave Keilor Downs, 3038.

    Phone: 9367 6199.
    Fax: 9367 1642.
    Email: Office@mmkeilordowns.catholic.edu.au.

    Click here to access the St Mary Mackillop PS website.


  • St Paul's Primary School - Kealba
  • St Paul's Catholic Primary School - Kealba.

    230 - 240 Sunshine Ave,  Kealba.

    Phone: 9366 6033.
    Fax: 9367 5219.
    Email: officeadmin@spkealba.catholic.edu.au

    Click here to access the St Paul's Catholic PS website. 

  • St Paul's Primary School - Sunshine West
  • St Paul's Primary School - Sunshine West.

    Links St, Sunshine West.

    Phone: 9363 1568.
    Fax: 9363 7368.
    Email: principal@spsunshinewest.catholic.edu.au

    Click here to access the St Paul's PS website.

  • St Peter Chanel Primary School
  • St Peter Chanel Primary School. 

    848 Ballarat Rd, Deer Park, VIC 3023.

    Phone: 9363 1586.
    Email: officeadmin@spcdeerpark.catholic.edu.au.

    Click here to acces the St Peter Chanel PS website.

  • St Peter's Catholic Primary School
  • St Peter's Catholic Primary School. 

    2A Killeen St, West Sunshine.

    Phone: 9312 3147.
    Fax: 9311 1404.
    Email: office@spsunshinesw.catholic.edu.au.

    Click here to access the St Peter's Catholic PS website.

  • St Theresa's Primary School
  • St Theresa's Primary School. 

    16 Drummartin Street Albion.

    Phone: 9311 9070.
    Fax: 9364 8894. 
    Email: office@stalbion.catholic.edu.au.

    Click here to access the St Theresa's PS website.

  • Stevenson House
  • Stevenson House is a warm but vibrant community space in which programs and activities are held daily.

    Stevenson House currently run activities that promote health, wellbeing and provide opportunity for social and emotional wellbeing.

    View website for program timetable.

  • Stevensville Primary School
  • Stevensville Primary School.

    52 Kings Rd, St Albans.

    Phone: 9366 1381.
    Fax: 9367 6775.
    Email: stevensville.ps@edumail.vic.gov.au.

    Click here to access the Stevensville PS website. 

  • Suicide Helpline
  • Free professional counselling 24hours a day, 7 day's a week. 

    Online resources and information also available.

  • Sunshine Christain School
  • Sunshine Christain School. 

    81 - 83 Westmoreland Rd, Sunshine North.

    Phone: 9312 1253.
    Fax: 9310 1280.
    Email: admin@scs.vic.edu.au.

    Click here to access the Sunshine Christian School website. 

  • Sunshine College Junior Campus - Ardeer
  • Sunshine College Junior Campus - North
  • Sunshine College Senior Campus
  • Sunshine Harvester Primary School
  • "Sunshine Harvester Primary School is a state of the art, 21st century learning hub. The school opened its doors for students at 9:00 am on the 9th September 2009 (09/09/2009), a lucky number in many cultures.

    We provide an outstanding learning environment for the residents of the Sunshine and Braybrook local areas, with many students coming from other neighbouring suburbs to attend.

    Sunshine Harvester Primary School has three set values that are reinforced throughout the school community:

    1. Respect: The way we speak to each other and the way we do things together shows that we are all important.
    2. Responsibility: The way we are trustworthy and reliable to complete a task and we take care of problems.
    3. Learning: The way we strive to learn something new every day, contribute to discussions and discover with our friends.

    At Sunshine Harvester Primary School we are committed to providing a stimulating and fun environment for every student to realise their full potential – academically, socially and physically. Our open plan flexible learning spaces provide an opportunity for your child to learn in a dedicated and caring environment. All of our teachers work together in teams to ensure that each child is equipped with the skills to reach their optimum in the future. Our Fitness First program is extremely successful; with students eager to attend school each day to participate. The program promotes the students understanding of healthy lifestyle choices and the importance of exercise. Our Kindergarten/Prep School Readiness program helps to give those children who are to attend our school next year the additional skills that assist them in being better prepared to begin to learn literacy and have successful oral language skills.

    Sunshine Harvester Primary School’s aim is to provide your child with the foundation of the most important skills needed in their future. Some of these include:

    • A lifelong attitude to learning
    • Effective oral and electronic communication skills
    • Thinking creatively
    • Fostering the ability to work independently and in teams
    • Developing tolerance and compassion towards all in our society
    • Making healthy choices for a healthy lifestyle
    • Being resilient to change

    The Primary years of your child’s learning are the most essential of their lives. This why I believe a school like Sunshine Harvester Primary is important to your child’s future.

    I invite you to contact our friendly staff to make an appointment to visit our school and to see our unique learning environment for yourself. I believe you will be impressed. Thank you for your interest in our school.


    Yours sincerely,

    Paul Griffin


    All information was obtained from www.sunshineharvesterps.vic.edu.au

  • Sunshine Heights Primary School
  • Sunshine Heights Primary School.

    1-19 Mailey St, West Sunshine, VIC 3020.

    Phone: 8311 7100.
    Email: sunshine.heights.ps@edumail.vic.gov.au.

    Click here to access the Sunshine Heights PS website. 


  • Sunshine Hospital
  • Sunshine Hospital 
    Phone: 83451333

    Location: The Emergency entrance is on Furlong Road, St Albans, near the Western Ring Road off ramp for Furlong Rd. It is 1km from Ginifer train station.

    We are open 24 hours a day, 7 days a week.

    Transport and Parking There is a drop off zone near the entrance to emergency at Sunshine Hospital. There is a strict 10 minute time limit in this zone.

    Visiting Hours

    For Emergency help call 000 for an ambulance

  • Sunshine Leisure Centre
  • The Sunshine Leisure Centre is fully air-conditioned, and boasts the latest cardio and gym equipment to suit all levels of fitness. The highly qualified staff can help you reach your health and fitness goals. The Centre run's innovative gym circuits to keep you motivated, using the state-of-the-art technogym cardio equipment. 

    Pool - Casual Entry (swim only)
    - Adult: $6.20
    - Child (5-15 years): $4.80
    - Concession card holder/ student: $5
    - Family (2 adults and 3 children under 16): $17.20

    Pool - Casual Entry (swim/steam/spa)
    - Adult: $10.40
    - Concession card holder/student: $8.50

    Health Club and Gymnasium
    - Casual Entry: $20 (includes pool access)

    Group Fitness Classes
    - Group Fitness Class: $15
    - 60+ Classes: $8.40
    - Aqua Fit: $13.80

    Sunshine Leisure Centre Pool Facilities
    - 25m pool with ladder access and hoist to help people with injuries or disabilities
    - 20m program pool with ramp entry
    - Fun pool with easy entry access, beach entry and water features to keep your children amused
    - Heated 25m outdoor pool and children's splash park. Open from November 1 to March 31
    - Outdoor areas with shade from sun, seating, lawns, change rooms, and a BBQ
    - 12 person spa or steam room for relaxing

    - Crèche is available to parents/carers who are using Sunshine Leisure Centre
    - Monday to Friday: 9.15–11.45am (except public holidays
    - 1 hour session: $4.80, 10 session: $48, 20 sessions: $96

    Occasional Child Care
    - Available Monday to Friday, 9.15-11.45am for maximum of two hours per session (maximum three sessions per week, per child). Bookings essential.
    - $14 per session, per child, Additional children - $9.50 per child, per family

    Click here for more information. 

  • Sunshine North Primary School
  • Sunshine North Primary School.

    65-71 Suffolk Rd, Sunshine North.

    Phone: 9311 2400.
    Fax: 9311 2578.
    Email: sunshine.north.ps@edumail.vic.gov.au. 

    Click here to access the Sunshine North Primary School website. 

  • Sunshine Primary School
  • Sunshine Primary School.

    Corner Hampshire & Derby Roads, Sunshine.

    Phone: 8311 5700.
    Fax: 9312 3506.
    Email: sunshine.ps@edumail.vic.gov.au.

    Click here to access the Sunshine Primary School website.

  • Sunshine Special Development School
  • Sunshine Special Developmental School caters for children with complex needs (moderate to severe intellectual disability).

    The school has a one to one iPad program to enable students to have greater independence in their learning, increased ability to communicate with others and to engage in a classroom environment that can be tailored to their individual needs as a learner.The school is committed to the communication application Proloquo2go.

    Please click here to access the Sunshine Special Developmental School website.

  • Sunshine Youth Housing
  • Sunshine Youth Housing provides information & advice for young people 16 to 25 years old who are homeless or at risk of becoming homeless.

    Services for young people include the following:

    *Assistance in securing long-term housing such as private rental, public housing & social housing including rooming houses.

    *Support with living independently, including assistance with budgeting & gaining access to income support, employment, education & training.

    *Advocacy to other agencies such as Office of Housing, legal services, Centrelink, schools, local youth services & Council.

    *Assistance with personal development; Referral to health practitioners, drug & alcohol services & mental health services; and Outreach case management.

    Phone: 0438 501 918 (Monday to Friday 9:30am – 4pm) for the above support or if you are in crisis. 

  • Switchboard
  • Non judgemental | Confidential | Anonymous

    Switchboard Victoria Inc is a community based not for profit organisation that provides a peer based, volunteer run support service for Lesbian, Gay, Bisexual, Transgender, Queer and Intersex (LGBTQI) people and their friends, families and allies.

    Switchboard is the Victorian partner in the national telephone and web counselling, information and referral service Qlife. This service is for LGBTQI identifying people and those who have questions or concerns about LGBTQI issues. This includes families, friends, teachers and co workers of LGBTQI people.

    Switchboard runs a social support service for older LGBTQI Victorians called Out & About. The service is coordinated in partnership with the National Community Visitors Scheme.

    Switchboard also runs the QTIPoC project that is aiming to build greater equity for Queer and Trans Indigenous Peoples and/or People of Colour and People of Faith.

    In 2018 Switchboard is establishing a parents and friends of LGBTQI people support group.

  • Sydenham - Hillside Primary School
  • Sydenham - Hillside Primary School.

    Sydenham Campus - Community Hub Sydenham, VIC 3037.
    Phone: 9361 5300

    Hillside Campus - Wattle Valley Drive, Hillside, VIC 3037. 
    Phone: 9361 5400.

    Click here to access the Sydenham - Hillside PS website.

  • Sydenham Neighbourhood House
  • Sydenham Neighbourhood House offers cost or no charge programs and activities to people of all ages, backgrounds and abilities. Most activities are held during school terms.

    For youth programs, click here.


  • Taylors Lakes Primary School
  • Taylors Lakes Primary School.

    21-35 Chichester Dr Taylors Lake, 3038.

    Phone: 9390 3388.
    Fax: 9390 33225.
    Email: taylors.lakes.ps@edumail.vic.gov.au.

    Click here to access the Taylors Lakes PS website. 

  • Taylors Lakes Secondary School
  • The Compassionate Friends Victoria
  • At The Compassionate Friends Victoria you will find the special understanding of those who have “been there”. There is no pressure to talk or not talk, cry or not cry, just a chance to be yourself, to have time-out.

    On offer is a safe haven, a listening and understanding ear, a place where you can let down the mask, and if you wish, talk about your son or daughter, brother or sister who has died. No miracle cure, just comfort and the consolation and hope that broken threads can be picked up again.

    24 Hour Grief Support

    Phone: 03 9888 4944

    Western Suburbs Support Group

    Parents and Siblings Group.
    When: 3rd Tuesday of each month.
    Time: 7:30 pm
    Venue: Salvation Army Drop-In Centre 42 Devonshire Road, Sunshine VIC 3020


  • The Salvation Army - Emergency Relief
  • If you’re facing a crisis, we’re here to help meet our immediate needs. Help is closer than you think. 

    Without a safe place to stay, enough food for your family, or even necessities such as clothing for the kids, tomorrow can feel like a long way off.

    Our emergency relief services help relieve the stresses you’re facing today. If you find yourself in a tough spot, reach out and let us help. 

     Find a support service near you or call 13 SALVOS (13 72 58).

  • Thorne Harbour Health (Victorian Aids Council)
  • Thorne Harbour Health (formally Victorian AIDS Council) provides a range of services which include prevention education, treatment and care of PLHIV and counselling services. 

    Thorne Harbour aims to improve health outcomes for the entire LGBTI community by providing health promotion, support, and services.

    The Centre Clinic is a safe, friendly LGBTI General Practice providing general health care for gay men, lesbians and trans people, as well as specialist medical care for people living with HIV and expert sexual health screening and treatment. 

    The Clinic has an informal, friendly and relaxed atmosphere. The doctors who work here are all Registered General Practitioners – this means they are able to provide healthcare and specialist referrals for all health related matters.

    Phone: (03) 9525 5866. The Centre Clinic is located at the rear of 77 Fitzroy Street, St Kilda, on the corner of Fitzroy Street and Jackson Street.

  • Transgender Victoria
  • Transgender Victoria (TGV) is an Australian organisation dedicated to achieving justice, equity and quality health and community service provision for trans and gender diverse people, their partners, families and friends.


    TGV consults with the trans and gender diverse (TGD) community to understand the issues that matter and impact their lives. TGV uses this information to inform our work with researchers, organisations and government committees to achieve best practice when it comes to service provision and accessibility for TGD communities. TGV makes submissions to policy reviews on behalf of the TGD community on local, State and Federal matters.

    TGV supports the work of service providers who want to ensure they are TGD aware, while seeking ways to provide direct services to the TGD community in partnership with other organisations and groups. We also support trans and gender diverse-run initiatives where possible so that they may reach their potential. We welcome contact from prospective partners to discuss ways we could work together.

    TGV provides education on LGBTI and TGD issues in a range of settings, including workplaces and service providers, across government, community and private sectors.

    TGV promotes an understanding of TGD issues in the broader community through relationships with LGBTI, independent and mainstream media outlets. TGV liaises regularly with media to communicate the TGD community's perspective.

    TGV refers individuals seeking support on a range of issues (health, law, housing, finance, workplace etc) to relevant services.

    Transgender and Gender Diverse Anxiety Support Group
    Meets second Wednesdays from 7.00pm - 8:30 and every fourth Saturday 11am-12:30pm each month. Support, information and self-help for people experiencing difficulties with anxiety in relation to their gender identity. Contact enquiries@transgendervictoria.com for address details and further info. 


  • Uniting - Emergency relief program
  • Emergency Relief Program

    Uniting aim's to provide a service that contributes to addressing emergency situations that impact on our people living within our communities. To provide a response that is non-judgmental, culturally sensitive and non-discriminatory. 

    The program aims to provide assistance in the form of food parcels, material aid, utility bill payments, and assisting with school cost for families and individuals experiencing financial difficulty and in immediate crisis.

    Who is eligible?
    People from the community who are seeking Emergency Relief assistance must be holders of a current Centrelink Concession Card. Asylum Seekers are required to produce information confirming their identity and residental address, and provide a referral letter if involved with a case management agency.

    Emergency relief centres:

    Can provide Food Parcels


    A: 32 Withers Street, Sunshine Vic 3020
    P: 9311 5900 
    Open Tuesday to Friday, 10am to 12.30pm, with Bill Paying Services on Tuesdays by appointment only.

    Update:  Sunshine site closed. Please call 9689 3515 to arrange a telephone assessment. Calls should be made between 9.30am-12 noon or 1.30pm-4pm,Wed-Friday only 


    St Albans

    The Tin Shed Neighbourhood House,

    A: 309A Main Road East St Albans
    P: 9366 4302
    Open Tuesday 10am to 12pm

    Update: Enquires email: tinshed@tsis.com.au. The Tin Shed is providing food parcels by appointment only on Tuesdays between 10am and 12noon. 25 appointments will be available each Tuesday.  Call on Monday to make an appointment for Tuesday collection.  

    Available to residents of Brimbank five times a year from either the Sunshine or Tin Shed site in St Albans


  • Uniting Alcohol and Other Drugs (AOD) Services (formerly ReGen)
  • Alcohol & Drug Support Services Coburg

    Extensive range of programs and services include support for people experiencing the effects of alcohol and other drugs (AOD). 

    Jessie Street service in Coburg offers a range of services including:

    • Drug and alcohol counselling
    • Education courses
    • Playgroups
    • Youth alcohol and other drug services
    • Employment Services.

    Youth detox services

    A supportive place to detox.

    Youth Residential Withdrawal services are available to young people aged 12-25 years. Whether you wish to stop using altogether or have a break Williams House offers support and a safe place to assist you through the process.

    You can access:

    *Nutritious food
    ndividual and group activities 
    *Support with goal setting
    *Support with post withdrawal planning.

    A residential withdrawal service for young people aged 12 -21 years based in Coburg. If you live in North or West Metropolitan Melbourne, you can contact our Intake Team on 1800 700 514 or Williams House direct on (03) 9384 8855.Click here for more information.

  • University Park Primary School
  • University Park Primary School.

    Lister Street, St Albans, VIC 3021.

    Phone: 9366 1356.
    Fax: 9367 9354.
    Email: university.park.ps@edumail.vic.gov.au.

    Click here to access the University Park PS website. 


  • VET in Schools
  • Allows students in years 10, 11 & 12 to get a head start on their education & career path.

  • Victoria Legal Aid - Sunshine
  • The sunshine office assists the vulnerable and disadvantaged in criminal, family law and Infringement matters. 

    They provide a daily Duty Lawyer Service at the Sunshine Magistrates’ Court, and at the Werribee Magistrates’ Court on Mondays and Wednesdays. They have a Duty Lawyer at Sunshine Children's Court every Thursday, and at Werribee Children's Court the second Friday of each month. 

    They also provide a Duty Lawyer for Family Violence matters at Sunshine Magistrates’ Court on Mondays, Tuesdays and Wednesdays, and at Werribee Magistrates’ Court on Thursdays and Fridays.

    Clients can ring the Sunshine office on 9300 5333 for an appointment, or phone VLA Legal Help on 1300 792 387 from 8.45 am to 5.15pm for free information about the law and how we can help you.

    Children's Court matters are given priority. You can find legal information and information about our services at www.legalaid.vic.gov.au.

  • Victoria Polytechnic (University) - Certificate I in Transition Education
  • Prepare yourself for employment or further study with a Certificate I (VU course code: 22301VIC) in Transition Education at Victoria Polytechnic.

    This course is designed for young people with special learning needs. You’ll gain independence, community awareness, and an understanding of other courses you can go on to study. You’ll also be more prepared to enter the workforce.

    This course will support your special needs, with a range of learning activities to develop valuable learning and social skills. You’ll explore:

    • independent living
    • personal development
    • vocational and employability skills
    • community involvement
    • volunteering effectively
    • basic literacy and numeracy
    • use of everyday technology.

    We’ll help you find the best option for you after leaving school, whether that’s employment, volunteer work or further study. When you finish this course, you’ll have improved skills and confidence for your next step. 

  • Victoria Polytechnic - VCAL Intermediate
  • VCAL offers students a pathway into apprenticeships, traineeships or futher study, while developing their practical knowledge and employability skills.  Students learn literacy, numberacy and personal development skills, and engage in hands-on learning to prepare them for work in their chosen field.

    VET options: Hospitality /  Furniture making

    - One year full-time
    - Four days per week
    - One day per week for VET subject
    - Sunshine / Footscray Nicholson

    › Hospitality › Furniture making

    VCAL Intermediate for early school leavers. Apply directly to VU - refer to website.

    For further information on this course, fees and student support visit victoriapolytechnic.edu.au or call 1300 82 33 87

  • Victoria University
  • Provides arrange of courses  across a number of industries.

    Please refer to website for further information http://www.vu.edu.au

  • Victoria University Secondary College Junior Campus - Deer Park
  • Victoria University Secondary College Senior Campus - St Albans
  • Victorian Aboriginal Health Service
  • The Victorian Aboriginal Health Service (VAHS) 2020 vision is “Creating and inspiring healthy Aboriginal people and families through quality, efective community health services, education and training. VAHS will achieve this with a fexible approach that is innovative, embraced by community and sets a standard as a Centre for Excellence for Aboriginal Health internationally”

    The objectives of the VAHS Medical Clinic are to:

    1. To promote, improve and support the quality of life of the Community.
    2. To provide a holistic approach to the physical wellbeing of the person, the family and the Community in a culturally appropriate way.

    - The VAHS Medical Clinic ofers the following services:
    - General primary medical consultation, including minor procedures
    - Screening and assessment
    - Immunisations
    - Chronic Disease Management
    - On-site Pharmacist and dispensary
    - Specialist and Allied Health Services
    - Health promotion and education
    - Medical Transport

    Referral to an extensive range of services within VAHS including allied health, midwives, maternal and child health nurse, social and emotional wellbeing services, and medical specialists. Education and training of medical students, Registrars and Aboriginal Health Workers. Clinic Operating Hours Monday to Thursday 8.30AM - 5.00PM Friday 8.30AM - 4.00PM Saturday 9.30AM - 12.30PM Sunday Closed

  • Victorian Aboriginal Legal Service
  • VALS provides free legal advice and representation for the Koorie community.

    The services VALS provides are as follows:

    • Information, initial legal advice, minor assistance and referral;
    • Duty lawyer assistance;
    • Legal casework services including representation and assistance, covering Criminal Law, Civil Law and Family Law matters.

    Each of the VALS’ offices can provide basic legal information.

    Initial Legal Advice
    Initial legal advice is the provision of legal advice or information that is not provided as part of duty lawyer work or casework. It includes referrals, preliminary assistance, the writing of short letters and completion of forms.

    Minor assistance
    Minor assistance is helping with phone calls or letters and advocacy in dealing with other services.

    A VALS’ staff member will use his or her professional judgement in making an appropriate referral having reference to the lists of appropriate sources of referral and assistance maintained by VALS.

  • Victorian Police GLLOS
  • Lesbian, Gay, Bisexual, Transgender and Intersex Liaison Officers (GLLOs)

    Overview of LGBTI Liaison Officers

    Victoria Police has appointed a number of lesbian, gay, bisexual, transgender and intersex Liaison Officers (GLLOs) across the state. The GLLO Mission Statement is to contribute to the creation of mutual trust between police, lesbians, gay men, bisexuals, transgender and intersex persons so they have increasing confidence in police through the provision of fair and equitable policing service.

    The GLLO's provide a contact point for LGBTI community members and provide advice, assistance and recommendations to Victoria Police on the policing needs of LGBTI people.

    GLLOs demonstrate support for the community through attendance at a range of events. GLLOs are available to attend and present to social and support groups on the role of GLLOs and how police and the LGBTI community can work together.
    To find your nearest GLLO's contact details, please click on the list below.  GLLO officers at Sunshine & Keilor Downs stations. 

    GLLO (LGBTI Officer) List

    For enquiries during business hours on the GLLO program, please contact 9247 6944. Please note this is for general enquiries and is not a 24 hour line. In an emergency, dial Triple Zero (000) immediately. If you are a victim of crime, please view our GLLO List  or contact your local police station.

    Email: melbourne.gllo@police.vic.gov.au

  • Victorian Pride Centre
  • About the Centre

    The Victorian Pride Centre is the first purpose-built centre for Australia's LGBTIQ+ communities. It is a place to pave new directions for LGBTIQ+ communities, while honouring and celebrating their brave – and at times difficult – past. It is home to practical and supportive services and will grow into a destination for visitors from across Australia, and beyond.

    Who lives here

    The Victorian Pride Centre is home to a range of LGBTIQ+ focused organisations, along with businesses who support the LGBTIQ+ community. Check out who calls the Pride Centre home in 2021!

    The website also contains a Resource Directory for the LGBTIQ+ Community. Click here for the directory.

  • Vietnamese Welfare Resource Centre
  • The Vietnamese Welfare Resource Centre is based in the highrise housing estate at Flemington and has been responding to the settlement and support needs of the Vietnamese community in North and West Melbourne.

    Services offered by the VWRC include the provision of information and referrals, counselling and community groups for young people, families and the aged, and the fostering of community and cultural activities such as forums, classes, information sessions, training programs and festivals.

  • Virtual Y
  • On Virtual Y, you have access to great range of fitness, nutrition, wellbeing programs, as well as dedicated spaces that cater to families and our youth community.


  • Visy Cares Hub - Food & Clothing
  • Food (at no cost) is available to young people on Monday's and Wednesday's.  The food normally arrives late morning.  

    Donated pre-used clothes are generally available to young people in need at no cost. 

    Phone 9091 8200 to confirm availability or just drop-in. 


  • Voyage Alcohol & Other Drug Services
  • Voyage offers a free confidential counseling service for people whose lives are affected by alcohol and other drug use.

    Voyage also provides specialist alcohol and other drug services in dual diagnosis and acquired brain Injury (ABI). A Koori Community Worker is also available.

    Voyage is able to provide community based treatment services to people over the age of 16 years whose lives are affected by alcohol and other drugs directly and their parents, partners and other family members.

    Voyage can also help the people close to you such as partners and family members. Counselling and support is given to people individually or as a family. Voyage can refer you to other support services if you need them.


  • West Sunshine Community Centre
  • West Sunshine Community Centre has numerous programs for young people, adults, and children running throughout the year. Also school holiday programs for young people 12 to 17 years of age and children 7 to 12 run each school holiday period.

    The centre also has a number of rooms for hire when available including a full size basketball court and outdoor tennis court. Access to computers is available at certain times but you will need to contact the centre beforehand.

    Click here for program information. 

  • Western English Language School - Braybrook
  • The Western English Language School is a government school for newly arrived students. 

    English is taught through a genre approach and aligned to the Victorian Curriculum. English is taught through reading and writing, listening and speaking, and across all curriculum areas, including Mathematics, Science, Music, Art, Humanities and Technology.

    Click here to access the Western English Language School website.

  • Western Health - Drug Health Services for Young people
  • There are a range of treatment and support options provided from the Adolescent Community Programs site in Footscray for young people and their families.

    If you are aged from 12-21 years and live in, or have a connection with the western suburbs, and have a drug and alcohol related problem, then there are a range of services that are designed to help you and your family.  

    There is flexibility how and where services are delivered - young people can come to our site, or staff can come to your home, school or workplace and give you support. Or if you feel that you would be safer in a residential setting then it can arrange for you to stay in the community residential withdrawal unit. Sometimes getting away from all the stress of home or school can be helpful. 

    Help is also provided for you to work out what you might like to do afterwards so you don't get into the same problems again.  Work with your family can also occur so that some of the problems that might be worrying you can be worked through with a counsellor.

    Services include:

    - Withdrawal support
    - Counselling
    - Family Support
    - Alcohol and drug youth consultant (out of home care or secure welfare residents)

    9689 5570 or  0481919975

  • Western Reconnect
  • Melbourne City Mission’s Western Reconnect program is a community based early intervention and prevention program for young people aged 12 to 18 (or young people aged 12 to 21 who arrived in Australia in the last five years on humanitarian or family visas) who are homeless or at risk of homelessness, and their families. Reconnect uses early intervention strategies to help the young person stabilise their living situation, achieve family reconciliation, and improve their level of engagement with work, education, training and their local community. Western Reconnect provides support for 3 months.

    Is this support for me or my client?

    Provide support to:

    • young people aged between12 and 18 years of age
    • those who are at risk of homelessness or those who are newly homeless
    • young people and families seeking assistance to improve their relationships
    • those who are living, attending school or have a connection to the local government areas of Maribyrnong, Brimbank and Moonee Valley

    How can this support assist me or my client?

    Western Reconnect can:

    • provide support for young people to remain connected to family, school, training and their community
    • provide assistance and advocacy support, which may include issues arising from family conflict, family mediation, education, income support, accommodation, employment and conflict resolution
    • help the young person to develop a realistic understanding of the issues they may face if they leave home
    • help with referrals for young people to other services such as health care providers, Department of Human Services Centrelink, legal and other community-based services within their local communities and alternative options / services for young people within their local communities.
    • provide case management

    How can I or my client access this support?

    Referrals to this service can be accepted from young people, family members, community agencies; other Reconnect services, schools, police, Centrelink, child first services and child protection services.

    Contact Early Intervention Services Duty Line on 9977 0023, 9am – 1pm, Monday–Friday to discuss the referral first. A referral form is required to be filled out and a response will be provided within 48 hours.  

  • Western Region Centre Against Sexual Assault
  • WestCASA aims to both facilitate the recovery and healing of victim/survivors of sexual assault and work toward the elimination of sexual violence in society. The service vision is for a world where everyone lives free from the fear of sexual violence.

    How can WestCASA Help?

    1. Counselling to help you deal with your feelings about what has happened & any concerns or problems you may have because of the assault. 

    2. Information about common difficulties people experience after an assault and how to manage these.

    3. Information about your legal options.

    4. Assistance with the legal process such as liaising with police, preparing to be a witness and organising support for you in court.

    5. Referrals to doctors who are sensitive to the needs of someone who has been sexually assaulted.

    6. Counsellors who will listen, believe and support you

    WestCASA also provides a 24 hour crisis care service in conjunction with the Victorian Sexual Assault Crisis Line (SACL).


  • Western Young People's Independent Network (WYPIN)
  • WYPIN is for young people aged from 12 to 25 years from diverse backgrounds who want to make a difference. WYPIN uses a range of leadership, capacity building and advocacy strategies that engage culturally diverse youth across the western region. This program is independent and is directed by young people.

    WYPIN has five core functions:
    - To engage young people (especially those recently arrived to Australia) through recreational activities and camps
    - To provide training programs to build the capacity of young leaders
    - To educate young people how to positively influence change
    - To campaign against racism and discrimination
    - Deliver workshops that promote multiculturalism and inclusion to business, community organisations and schools.

    WYPIN's Committee of Management is comprised of young people aged 12-25 years. At its core, WYPIN is a youth empowerment, youth advocacy group.  WYPIN plays an important role in advocacy and policy development and are seen as a critical voice on diverse youth issues in the Western region of Melbourne.

    If you are aged from 12 to 25 years and want to make a difference in your community, you can join WYPIN. 

    Through WYPIN you can:

    - Gain leadership opportunities
    - Develop projects and campaigns
    - Volunteer to be on a working group and/or youth committee. 


  • WEstjustice (Sunshine Youth Legal Centre)
  • Sunshine Youth Legal Centre (SYLC) provides free legal information, advice and referrals for young people aged 12 - 25 who live in Melbourne's western suburbs.  They can assist with fines and infringements, criminal matters, Intervention Orders, motor vehicle accidents, debt, tenancy disputes, consumer matters, and police complaints.

    Free Walk-in service and support. No appt needed. 

  • Westvale Community Centre
  • The Westvale Community Centre provides a range of Neighbourhood House programs and services inclusive of:

    • - health, wellbeing and recreational programs,
    • - Partnership programs with community organisations,
    • - Training and support services and
    • - Sustainable living workshops.

    Events are a feature with two annual signature events - Brimbank Sustainable Living Expo in February and Brimbank Men’s Health Day in June.

    Various rooms to suit meetings, seminars, training and workshops are available for casual and ongoing bookings. All rooms have access to community kitchens.

  • Women's Health West
  • Women’s Health West (WHW) is the women’s health service for the western metropolitan region of Melbourne that is committed to improving equity and justice for women. They deliver family violence services and undertake health promotion actions.

    To escape family violence, phone 9689 9588 (Mon-Fri 9am-5pm) or email fvassist@whwest.org.au. To speak to someone outside of business hours, contact Safe Steps Family Violence Response Centre on 1800 015 188. If you are in immediate danger call the police on 000.

    Outreach support
    Outreach support workers provide free face-to-face or telephone support by giving you information and assistance that may help you decide for yourself what to do.

    Some of the ways our outreach service could help you include:

    Information and referrals

    Outreach workers can link you to services that can help you and your children. These include:

    • Centres against sexual assault
    • Children’s services
    • Free or low-cost counselling
    • Refuges
    • Housing services
    • Financial counsellors
    • Services for men who use violence and wish to change their behaviour

    Case management
    An outreach worker can provide you with emotional support, crisis and practical support, information and referrals to other services and help you make a safety plan.  Outreach workers support women and children for a maximum of a couple of months and will link you with other services if you need longer-term support.

  • WPC Group
  • Providing employment and training for apprentices and trainees.


  • YAT (Youth Access Team - 15yrs to 25yrs)
  • The Youth Access Team (YAT) is staffed seven days a week between the hours of 8:30am and 10:00pm. Calls outside of these times are managed by the Centralised Triage Service of North Western Mental Health, of which Orygen Youth Health CLinical Program is a part. 

    Triage Services
    Triage is the first contact point for people wishing to refer a young person to the Clinical Program. Anyone is welcome to make a referral, including the young person themselves.

    Triage staff will discuss the young person’s difficulties with the referrer, the young person if possible, and other relevant people or professionals. 

    The aim of these conversations is to obtain a comprehensive overview of the young person's mental state and risk. Once obtained, Triage will coordinate a response that may involve:

    - Urgent crisis support over the phone or in the young person's preferred location
    - Arranging for a non-urgent mental health assessment with our Continuing Care Team
    - A referral to a more appropriate service

    Acute Services
    If an immediate crisis response is required, the young person will be managed by our Acute Services Team. Our Acute Service Team is staffed by mental health clinicians and psychiatrists who are skilled in managing mental health crises. They can offer:

    - Phone support, face-to-face support and outreach within our catchment
    - An admission to our inpatient unit if required
    - A mental health assessment to determine whether the young person should be treated at Orygen Youth Health Clinical Program or elsewhere. 

    Contact: 1800 888 320 (Triage, 24/7)

  • Ygender
  • Ygender is a peer led social support and advocacy group for trans and gender diverse young people. Ygender run activity nights, intro nights and discussion groups. 

    Ygender provides a range of ways to interact with peers and the community. Primary through monthly events and online through social media.

    There are also a range of extra events available throughout the year.  If you want to attend fun social events, get involved with projects or find some support Ygender might be what you have been looking for.

    Be sure to check the Facebook or email info@ygender.org.au for the most up to date information.

    To see what events are coming up click here

  • Yooralla - First Base St Albans
  • Yooralla FirstBase is a transistion program that provides assistance to young people over 18yrs with disabilities to make the transition from school to community life. 

    Individual programs include gaining access to educational courses, sporting and recreational groups and finding employment. 

  • Young & Pregnant Parenting Program- Melbourne City Mission
  • The Young and Pregnant Parenting service provides case management, secondary consultation, and a drop off service for young parents (16 to 25 years of age) and their children who are at risk of or are experiencing homelessness. 

    Support to young people:
    - Aged between 16 to 25 years of age who are pregnant or parents
    - Who are homeless, at risk of homelessness, have recently been homeless or who are experiencing disadvantage
    -  Who live or have connection to the north and west areas of Melbourne.

    Case management:
    Our Outreach case management worker provides support to young people to:

    - Obtain housing
    - Access baby goods
    - Gain parenting information including childhood development
    - Access required registrations such as birth registration and Centrelink family payment link to specialist services and community supports.

    Drop in service:
    Young women who are pregnant or who are young parents can drop in at Frontyard Youth Services (19 King Street). The drop-in service (dependent on worker availability) can provide information, support and links to other parenting supports.

  • Young People's Health Service
  • The Young People's Health Service (YPHS) provides primary health care and opportunistic and strategic health interventions to adolescents and young adults (12 – 24 years) who are homeless or marginalised. The YPHS works from Frontyard Youth Services (Melbourne City Mission) on King Street in the Melbourne CBD 

    Clinic hours are 12noon – 5pm Monday to Friday
    • No appointment.
    • No GP referral
    • No charge
    • No Medicare card

    Drop in to Frontyard and ask for the health service.

    Location and contact
    Telephone: 9611 2409 (you might have to leave a message) 

    Email: young.people@rch.org.au 
    Address: Frontyard Youth Services, 19 King Street, Melbourne

    The first visit includes an assessment using the HEADSS psychosocial health tool that provides an overview and identifies points for intervention in discussion. The nurses provide youth focussed health assessments, screening, treatment, information and referral. A visit to YPHS will be up to 60 minutes to allow adequate time for the assessment. 

    The Young People’s Health Service is part of Frontyard’s integrated intake and assessment. Any young person seeking health care will be linked to the service. 

  • Young Workers Centre
  • The Young Workers Centre provides free, confidential legal advice to young people working in Victoria and aged 30 years of age and under.

    The Young Workers Legal Centre is staffed from 9:30am to 5pm on Tuesdays, Wednesdays, and Fridays. It operates at a reduced capacity on Thursdays.

    To contact the Young Workers Centre legal team, click here.

    For advice on handling a workplace issue, click here.

    Each semester, the Young Workers Centre hosts Victorian law students as part of their professional placement subjects. For more information on becoming a Young Worker advocate, click here. 

  • Youth Support and Advocacy Service (YSAS)
  • YSAS recognises that young people may experience a number of problems simultaneously. Youth alcohol and other drug workers are trained and experienced in dealing with a range of complex problems including: alcohol and drugs, legal matters, relationship issues, primary and mental health issues, homelessness, physical and sexual abuse and family breakdown.

    YSAS Sunshine offers the following programs for young people:

    Youth Forensic Outreach - The Forensic Youth Outreach Team works to support young people aged 12-21yrs who are experiencing significant problems with their alcohol and/or drug use and who are linked in with the Justice System. 

    Youth Empowerment Project (YEP) - The Youth Empowerment Project (YEP) works with CALD born young people aged 12-25 yrs who experience problematic substance use. Frequently this work includes supporting young people facing family violence and other complex relationship issues, homelessness, immigration issues, and justice related issues.

    Reach Out Program - The Reach Out Program works with vulnerable young people (12-25yrs) with substance use issues who are currently or have engaged with Child Protection, are transitioning from out of home care to independence, are linked with services such as Youth Justice, Family Violence, Homelessness, Mental Health and local youth services.

    Youth Support Service - Youth Crime Prevention – This program responds directly to police referrals for young people 10 to 17 exhibiting offending behaviours. Service response adopts client centred and family inclusive approach which includes diversion activities, restorative conversations and goal setting to avoid future offending.

    MHAP – Mental Health Access Project - A partnership with Co-Health to operate a mobile health service offering outreach support to young people with an AOD focus. Located in the LGAs of Brimbank, Wyndham and Melton.


  • Youthlaw
  • Youthlaw provides free and confidential legal information and advice to young people up to the age of 25. Call us on (03) 9611 2412 (9am to 5pm Monday to Friday).

    You can also email us with a legal query or fill in our online form to send us a question.

    We usually call back within 2 days ( earlier if we can see it’s urgent ) or no later than within 5 days). Alternately you can call  Victoria Legal Help line on 1300 792 387 or visit www.legalaid.vic.gov.auVLA’s service is a  multilingual  legal help line and not just for young people so be warned that sometimes there can be delays.

    Youthlaw drop-in legal clinic

    Drop-in legal clinic where you can see a lawyer and receive free legal advice from 2-5pm (arrive before 4.30) on Monday, Tuesday, Thursday and Friday. No appointments are needed. Recommend that you call on 9611 2412 and speak to a lawyer before coming in to our drop-in clinic so that we can try first to help you over the phone.

    If you come in to the clinic, you will first be seen by Frontyard Youth Services who complete the initial intake process. Frontyard is a service which assists young people who are homeless or are at risk of homelessness, and because of this, they may ask you if you need assistance with issues other than legal issues.

    WHEN:           2-5pm Monday, Tuesday, Thursday & Friday (no appointment needed)

    WHERE:        Frontyard Youth Services
                           19 King Street, Melbourne


  • YouthNow
  • YouthNow offers holistic and innovative training and employment services to assist young people 15 to 29 years of age to build life skills to improve their learning and working lives.

    YouthNow provides:
    - Career advice and support
    - Work experience opportunities
    - Support to gain employment and education opportunities

    Strive - Transition to Work

    For more information vist www.imvc.com.au

    View YouthNow's website (www.youthnow.org.au) for updated information on youth programs and services. 



  • Zoe Belle Gender Collective
  • ZBGC is an online not-for-profit seeking to provide support, training & resources for the Victorian trans and gender diverse community.

    The ZBGC Youth Project works with LGBTI and mainstream health and human service providers to improve support to young trans and gender diverse Victorians by:

    • Providing education and training on trans and gender diverse youth & inclusive practice;
    • Providing consultation services regarding trans and gender diverse youth inclusive practice;
    • Working with partner agencies to develop resources and training for health and human service workers;
    • Working in and with trans and gender diverse communities; and
    • Supporting the activities of trans and gender diverse youth groups and organisations.

    ZBGC continue to run the ZBGC Youth Project, funded through the HEY Project, through the Victorian Government Department of Health, which works with LGBTI and mainstream health and human service providers to improve support and access to services for young trans and gender diverse Victorians.

    ZBGC also provide factsheetstrainingeventsresources and online support for members of the trans, sex and gender diverse community and their friends, families, partners, allies and service providers.

    Explore the website here to find out more.

    Suggestions - If you’ve got a suggestion for ZBGC, add it to the Suggestions forum.

    Services - Look through the Resource Directory to find anything from medical services, qualified counsellors and social and support groups.

    Questions - Visit the Questions and Answers forums to ask questions of your peers and experts. Anonymous questions are allowed.

    Advertise - Visit the community Noticeboard to advertise your events, jobs, things you want to sell or give away.



  • 1800MyOptions
  • 1800 My Options is a service of Women's Health Victoria and is supported by the Victorian Government. We provide confidential, pro-choice, non-judgemental information and referral for Victorians looking for a sexual or reproductive health service including termination of pregnancy.

    1800 My Options guiding principles include providing all Victorians with: A non-clinical and non-judgemental service; Centralised and comprehensive service information; Referral to relevant, trusted clinical, support and counselling services; Non-preferential referrals, based on each woman’s needs and location; Coordinated and interconnected approach to service delivery.

    1800 My Options will not provide medical, legal or financial advice or counselling to women as part of its service.

    1800 My Options is a women centred service, established to provide information and referral to meet individual sexual and reproductive health needs.

  • 2Cool4School Program
  • 2Cool4School Provides outreach education to early school leaver and disengaged young people aged 15 and over.

    All students are allocated their own one on one coach who will deliver a Certificate I or II in General Education for Adults over 6 months. Sessions are conducted once a week per students in libraries, cafes or home.

    Both courses are fully funded by the Victorian Training Guarantee and students can commenced at any point in the year.

    All referrals and queries can be made to Jane (Lead Coach) 0487 895 224 or Jane@2cool4school.org.au

A-Z Agencies

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0-9