Interchange Western

  1. About this service

    Interchange Western provide a range of services and program to young people with disabilities with the aim to improve the quality of life of young people, carers and their families by enabling access to positive social experiences and connection to the community in the Western Region of Victoria.

    Host programs - Matches a person with a disability to a volunteer who cares for them on a regular basis, usually once a month. Volunteers are recruited, screened and carefully matched to the person with a disability and their family. Ongoing training and support to volunteers is offered to ensure the objectives are being met. 

    Camps - A variety of camps targeting different age groups are offered throughout the year. Camps range from overnight to four days and can be either on weekends or during school holidays. All activities are designed to be fun and encourage independence and provide flexible choices for participants. 

    Recreational Activities - A variety of recreational activities for people with a disability, which offer them friendship confidence and independence. There are two main types of recreational support:

    Individual Support - Much of the support we offer is to individuals in a one on one situation or in small groups. This ensures participants are in an environment where they feel comfortable to make close friendships and achieve their goals.

    Community based Activities - We offer a diverse range of activities during the week and on weekends for all age groups – kids, youth and adults. Activities and group sizes vary depending on the goals and aspirations of the group and participants and the location and type of activity. 

    Support Groups - Interchange Western facilitates five parent/carer support groups across the western region offering carers a supportive environment where they can find respite, friendship, support, information and a social, fun environment. Groups meet monthly both during the day and in the evening. There’s even the odd weekend away. 

    Flexible Respite - We offer a Fee for Service Program that provides individual support packages or funding and can also provide one to one support workers. Our rates for these programs vary depending on what hours are worked and are exclusive of all costs.

    To register your interest in any of the above programs, you can email here or give Interchange Western a call on 03 9396 1111.  

      • Service name

        Interchange Western

      • Service address

        Level 1, 6 South Rd, Braybrook VIC 3019
        Get directions

      • Phone

        9396 1111

      • Fax

        9396 1613

      • Urgency levels

        Direct Help, Some Help, Just Curious

      • Service area

        Western suburbs

      • Service hours

        Office Hours: Monday to Friday 9:00am - 5:00pm

      • Interpreters

        Available on request

      • Service type


      • Costs


      • Service for

        People with a Disability and their families and carers

      • Disability access


    More information for service professionals

      • Participation length


      • Participation type

        Respite services

      • Specific exclusions

        You must meet eligibility requirements

      • Referral mode

        In person

      • Point of intake

        Office Administration

  2. Interchange Western