1. About this service

    Non judgemental | Confidential | Anonymous

    Switchboard Victoria Inc is a community based not for profit organisation that provides a peer based, volunteer run support service for Lesbian, Gay, Bisexual, Transgender, Queer and Intersex (LGBTQI) people and their friends, families and allies.

    Switchboard is the Victorian partner in the national telephone and web counselling, information and referral service Qlife. This service is for LGBTQI identifying people and those who have questions or concerns about LGBTQI issues. This includes families, friends, teachers and co workers of LGBTQI people.

    Switchboard runs a social support service for older LGBTQI Victorians called Out & About. The service is coordinated in partnership with the National Community Visitors Scheme.

    Switchboard also runs the QTIPoC project that is aiming to build greater equity for Queer and Trans Indigenous Peoples and/or People of Colour and People of Faith.

    In 2018 Switchboard is establishing a parents and friends of LGBTQI people support group.

      • Service name


      • Service address

        P.O Box 21291 Little Lonsdale Street, Melbourne, VIC 8011
        Get directions

      • Phone

        9663 2474 (admin), 1800 184 527 (counselling)

      • Urgency levels

        Some Help, Direct Help

      • Service area


      • Age group

        Minimum age 18 years

      • Interpreters

        Available on request

      • Service type


      • Costs


      • Service for

        Same sex attracted and gender diverse

  2. Switchboard