Lifeline
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About this service
Lifeline is a confidential, 24-hour telephone crisis support service availale every day of the year to anyone, anytime and from anyway in Australia.
Anyone experiencing a personal crisis or thinking about suicide can contact Lifeline. Regardless of age, gender, ethnicity, religion or sexual orientation, we respect everyone’s right to be heard, understood and cared for. Every minute of every day there’s a call to Lifeline. People call about:
- Suicidal thoughts or attempts
- Relationship worries
- Mental health concerns, such as anxiety or depression
- Loneliness and isolation
- Loss and grief
- Abuse and trauma
- Stresses from work, family or society
- Self-help information for friends and family.
Trained telephone crisis supporters will answer your call and:
- Listen to your situation
- Provide immediate support
- Assist to clarify options and choices available to you
- Provide you with referral information for other services in your local area.
13 11 14
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Service name
Lifeline
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Phone
131114
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Urgency levels
Urgent Help, Direct Help
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Service name
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- Website
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Last update
10/08/2018
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Service area
Statewide
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Service hours
24 hours 7 days a week
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Age group
16 - 18 years
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Interpreters
Yes
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Service type
INDIVIDUAL
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Costs
Free telephone and online chat support
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Service area
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Service for
Mental health
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Disability access
Yes
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Service for
More information for service professionals
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Funding limit?
Ongoing
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Who can refer
Anyone
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Point of intake
Via Phone
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Emergency referral and intake process
Phone 131114
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Funding limit?