Disability Case Management - Yooralla

  1. About this service

    "Yooralla works with people with disability to support them to achieve their goals. This may include becoming more independent,being active in community life or managing challenges associated with disability or complex health needs.

    We provide a range of supports to suit an individual’s circumstances, from occasional support coordination to specialist case management support for people with complex health and social needs.

    Coordination of supports

    Coordination of Supports is a service that coordinates and monitors a person’s individual plan including management of their chosen funding administration option.

    Case management

    Case management is a specialised service for individuals with complex needs requiring intensive and comprehensive support. This service provides focused short-term responses to situations of critical need or can manage long-term situations requiring coordination across multiple services.

    Case management helps to build an individual’s capacity (and that of their network) to manage their issues and supports. This service works with the individual through the phases of stabilisation, assessment, planning, implementation, monitoring and closure.

    Case management can also assist people in complex situations to identify issues, plan and implement strategies to support and encourage participation in their community.

    For further information about the range of supports that we provide, please view our support package options.


    Yooralla’s Case Management & Coordination of Support services are provided on a fee for service basis. Funding is usually allocated through the Department of Human Services (DHS) or the National Disability Insurance Scheme (NDIS), although some people are self-funded."
    All information obtained from http://www.yooralla.com.au/services/Case-Management-and-Coordination-of-Supports

      • Service name

        Disability Case Management - Yooralla

      • Service address

        244 Flinders Street Melbourne, Victoria 3000
        Get directions

      • Phone

        03 8574 4700

      • Fax


      • Twitter


      • Urgency levels

        Direct Help, Some Help, Just Curious

      • Service area

        Yooralla delivers case management right across Victoria

      • Service hours

        Office Hours: Monday to Friday 8:30am- 5:00pm

      • Age group

        Maximum age 75 years

      • Interpreters

        Available on request

      • Service type


      • Costs


      • Disability access


      • Drop in service


      • Outreach


      • Outpost


    More information for service professionals

      • Participation length


      • Participation type


      • Specific exclusions

        You need to meet eligability requirements to access this service

      • Funding limit?


      • Who can refer


      • Referral mode

        In person

      • Point of intake

        Office Administration