Child Protection (DHHS)

  1. About this service

    The Victorian Child Protection Service is specifically targeted to those children and young people at risk of harm or where families are unable or unwilling to protect them.

    The main functions of Child Protection are to:

    • Investigate matters where it is alleged that a child is at risk of harm
    • Refer children and families to services that assist in providing the ongoing safety and wellbeing of children
    • Take matters before the Children's Court if the child's safety cannot be ensured within the family
    • Supervise children on legal orders granted by the Children's Court
    • Provide and fund accommodation services, specialist support services, and adoption and permanent care to children and adolescents in need.
    You should contact Child Protection if you have reasonable grounds for believing a child has suffered or is suffering significant harm.

    If you believe without doubt that a child has been sexually abused you must report that information to the police.

    West Division Intake - metropolitan only - 1300 664 977

    West Division Metro area reports are managed by North Division Intake located at DHHS Preston for the following areas and LGAs: Brimbank, Hobsons Bay, Maribyrnong, Melbourne, Melton, Moonee Valley, Wyndham.

    After hours Child Protection Emergency Service - 13 12 78

      • Service name

        Child Protection (DHHS)

      • Phone

        1300 664 977

      • Urgency levels

        Urgent Help, Direct Help, Some Help

      • Last update


      • Service hours

        Office Hours: Monday to Friday 8:45am - 5:00pm.

      • Interpreters


      • Service type


      • Service for

        Family Violence, Youth

      • Disability access


  2. Child Protection (DHHS)